Hiring Organization: American Express
Industry: Private
Employment Type: Full-Time
Salary: $25-$35/Hour
Job Location: Remote (Phoenix, USA)

Job Description:

At American Express, we believe that with the right support, individuals and organizations can achieve extraordinary things. When you join the American Express team, you become part of a global and diverse community committed to supporting our clients, our communities, and each other.

Here at American Express, we offer a career journey that is unique to you—one that supports your professional growth, well-being, and ambitions. We provide the benefits, programs, and flexibility to help you succeed in your role and beyond. You will be recognized for your contributions, leadership, and the impact you make on the company’s success.

Our company values and vision guide everything we do: putting the customer first and delivering the best possible service to them every day. At American Express, we aim to maintain the highest level of integrity, and we work in an environment where everyone is valued, heard, and respected.

About the Role:

As a Customer Care Professional at American Express, you will be responsible for providing exceptional data entry support to our clients. This role requires a passion for helping others, delivering world-class service, and the ability to manage customer data efficiently.

You will play a critical role in supporting our clients’ needs, from coordinating personalized travel experiences to helping with day-to-day inquiries. As the face of the brand, you will continuously set the standard for delivering exceptional customer-first service, all while receiving industry-leading training and development.

Other Jobs You May Be Interested In

Key Responsibilities:

• Perform remote data entry and assist with client inquiries in a timely and accurate manner
• Support clients by helping with their daily needs, travel, and lifestyle experiences
• Maintain up-to-date and accurate records of client interactions and requests
• Collaborate with team members to improve customer service processes and enhance client satisfaction
• Participate in ongoing training and development opportunities to grow your skills

Requirements:

• Strong attention to detail and accuracy in data entry
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• A passion for delivering outstanding client experiences
• A flexible and proactive approach to problem-solving
• Experience in customer service is a plus but not required

What We Offer:

• Competitive pay of $25-$35/hour
• Full-time, remote position with flexible working hours
• Comprehensive training and development programs
• Opportunities for career advancement within the company
• A supportive and inclusive team environment

If you’re ready to be part of a team that sets the standard for customer service excellence, we invite you to apply for this exciting opportunity. We look forward to hearing from you!