External Communications Manager (Contract) ID-1627

November 28, 2024

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This is a Temporary Contract role and is not eligible for benefits.

American Express Global Business Travel (Amex GBT) has an exciting temporary opportunity for a hard-working team player on the Global Communications & Public Affairs (GCPA) team.

We are looking for an experienced communications professional with proven skills in public relations strategy and project management, media relations, writing, editing and content creation to join our team for five months. Experience in technology and software and services public relations and communications is preferred for this role.

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In the role of External Communications Manager, you will be part of the small, high-performing, agile and globally dispersed GCPA team that provides expertise, guidance, communications strategy and support for all areas of the Amex GBT business around the world.

Amex GBT is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, and meetings and events for companies of all sizes. With travel professionals in more than 140 countries, its customers and travelers enjoy the powerful backing of American Express Global Business Travel.

Reporting into the Sr. Director of Global Communications & Public Affairs, the right candidate will have proven skills in these areas of responsibility:

What You'll Do:

Helping manage Amex GBT’s external PR agencies in the US and UK. Supporting fast-moving media requests and working with the PR agencies to deliver monthly, quarterly and annual reporting and metrics and track progress against objectives.
Proactively building and nurturing media relationships, driving growth and success in Amex GBT’s mainstream media profile.
Consistently producing high-quality written content including press releases, media briefings and talking points, presentations, remarks, thought leadership and white papers.
Management of multiple projects simultaneously, from conception to completion – anticipating challenges and ensuring deadline adherence and updates/communications to multiple collaborators.
Working with GCPA colleagues to manage media monitoring platforms and tools to produce metrics and analytics that measure GCPA performance. Managing planning processes, strategies, reporting and results.
Working with senior leadership to prepare them for high-profile public engagements.
Supporting communications planning and strategy work.

What We're Looking For:

At least five years’ experience in relevant fields such as corporate communications, public relations, journalism, editing, publishing. Ideally for technology and software and services brands.

A bachelor’s degree in a related field is preferred.
Evidence of excellent writing, editing and research skills.
Proven track record of securing media coverage in tier one media outlets that support business goals and objectives.
Superb attention to detail, producing work to the highest standards.
Project management experience.
A great teammate with excellent people skills, and who can perform to high standards under pressure.
Flexibility and willingness to support a distributed team across different time zones and hybrid and remote work environments.
A knack for problem-solving and improving processes. An understanding of performance metrics and linking communications plans to objectives.
Experience in business travel and/or technology/software sectors is desirable but not essential.

This is a Temporary Contract role and is not eligible for benefits.

Location

United States

The US national annual base salary range for this position is from $70,000 to $140,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.

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