National Key Accounts Senior Lead
Role Overview
The National Key Accounts Senior Lead is responsible with developing business opportunities between the company and assigned key accounts with specific responsibilities in business development, operations management, accounts receivables and resource planning.
Key Responsibilities
Business Development
- Acts as the Company’s Point of contact (POC) to the assigned accounts. Communicates changes and new programs to accounts
- Does the Sell-in and negotiation of business initiatives with Customer
- Gathers data for customer service and understanding each account’s peculiarities as reference in meeting the account’s business requirements
- Manages the contract and trading terms agreement of assigned accounts by negotiation and identifying opportunities for profit growth
- Aligns with internal stakeholders for business planning and facilitates joint planning session with accounts
- Initiates Top to Top engagement with accounts and leads business review presentations
Operations Management
- Conducts orientation to accounts regarding proper product handling
- Monitors Bad Order retrieval from accounts
- Ensures service level is met by monitoring account orders, deliveries and providing corrective actions if needed
- Does customer call/operations review with accounts
Accounts Receivables Management
- Monitors accounts receivable by doing a check and balance of Aging Trial Balance (ATB)
- Manages Trade credit by preparing Credit Application Form (CAF) for customer updates and collecting required supporting documents from accounts
- Requests for Approval For Release of Held Orders (AFRHO) and writing-off bad debts for accounts with AR concerns
Resource Planning
- Budgets Direct Marketing Expense (DME) & Deduction From Revenue (DFR)
- Prepares all required forms and tracks deployment/pull-out/transfer of commercial assets to and from accounts
- Ensures timely servicing of CDE in the accounts
- Provides forecast of commercial assets for annual capex
- Coordinates with merchandisers’ coordinator for any Head Office Key Accounts directives
- Monitors merchandisers’ productivity in assigned accounts
Administrative Duties
- Does analysis and reports related to sales and contracts
- Prepares Database Management Application Form (DMAF) and collects the required supporting documents for customer updates
- Creates and updates account/area factbook and Customer Connection Bank (CCB)
- Reviews customer data, equipment master file to ensure database accuracy
Qualifications
- With at least 2-3 years of work experience in sales handling CVS (convenience store) accounts
- Very good communication skills
- Strong analytical and negotiation skills
- Professional Driver's License
