PepsiCo Entry Level Call Center Remote Jobs – Hiring Now – Hiring Work From Home Jobs

November 20, 2024

Job Type: Full Time – Part Time

Salary: 35$ – $60

Join PepsiCo’s dynamic team as a Customer Care Representative, working remotely from the comfort of your own home. As part of our global brand, you’ll be the first point of contact for customers, providing exceptional service and resolving inquiries efficiently.

You’ll handle a variety of tasks, from answering product questions to processing orders, ensuring each interaction reflects the high standards of PepsiCo. NewLine What You Will Do:rn<ol>rn t<li>Handle inbound customer inquiries via phone, email, and chat.</li>rn

t<li>Assist customers with product information, order placement, and issue resolution.</li>rn t<li>Provide troubleshooting assistance for technical queries related to PepsiCo products.</li>rn t<li>Utilize company resources and knowledge base to deliver accurate and timely responses.</li>rn t<li>Document customer interactions and feedback to improve service quality.</li>rn t<li>Collaborate with team members and other departments to address complex customer

issues.</li>rn</ol>rn<strong>Requirements:rn<ol>rn t<li>High school diploma or equivalent; college degree preferred.</li>rn t<li>Previous customer service experience preferred, but not required.</li>rn t<li>Excellent communication skills, both verbal and written.</li>rn

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t<li>Proficiency in using computer systems and navigating multiple applications simultaneously.</li>rn t<li>Ability to empathize with customers and maintain a positive attitude in challenging situations.</li>rn t<li>Strong problem-solving skills and attention to detail.</li>rn t<li>Reliable high-speed internet connection and a quiet workspace conducive to remote work.</li>rn</ol>rn<strong>Opportunity

Benefits:rn<ol>rn t<li><strong>Flexible Work Environment: Enjoy the convenience of working remotely, with the flexibility to balance work and personal commitments *NewLine Comprehensive Training: Receive thorough training to equip you with the knowledge and skills needed to excel in your role *NewLine Career Growth: Explore various opportunities for career advancement within PepsiCo, with access to professional development resources and mentorship programs

*NewLine Competitive Compensation: Receive a competitive salary along with performance-based incentives and benefits package *NewLine Join a Global Brand: Be part of a renowned company with a rich history and a commitment to innovation and sustainability *NewLine Employee Discounts: Enjoy exclusive discounts on PepsiCo products and services.</li>rn</ol>rn

Join PepsiCo’s team today and embark on a rewarding career journey where your passion for customer service can make a real difference. Apply now and be a part of shaping memorable experiences for our valued customers!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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