As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.

The American Heart Association has an excellent opportunity for a Senior Program Consultant, Clinical Implementation based out of our National Center office!

This position can be home-based.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

This individual will lead the clinical implementation strategy and execution for a cohort of markets in the national Cardiovascular Kidney Metabolic Health (CKMH) initiative. Responsible for supporting systematic assessments and improvements of clinical practice habits related to CKM syndrome, operational processes, data flow, and other related quality improvement activities. This supervisory position will manage two direct-reports and be responsible for overseeing the team’s tasks and assignments. This position will also work closely with several departments within the national office to ensure success. 

Other Jobs You May Be Interested In

• Provides individualized and group quality improvement consultation, resources, and specific troubleshooting to support change management and quality improvement
• Responsible for direct management of an assigned cohort of markets and oversight and guidance of other initiative markets and staff
• Provide consultation, direction, and support through learning cohorts to identify strategies for improving outcomes in relation to evidence-based approaches to CKMH care
• Works with health system participants to assess and establish interdisciplinary teams
• Develop clinical decision support tools and work collaboratively with clinicians and other healthcare professionals to implement systematic efforts in improving care. Work with inpatient and outpatient clinical care teams to address barriers to guideline adoption and enhance clinical workflows for improved patient outcomes
• Works closely with the designated market team to develop and lead program implementation and quality improvement strategies that align with initiative objectives
• Builds relationships with health system and site care teams and initiative volunteers. Facilitates learning cohort meetings in coordination with volunteers and staff partners
• Utilizes the Association’s registries for inpatient and outpatient care to monitor key metrics for trends, impact of interventions, and improvements in patient outcomes Supports users in understanding key initiative clinical measures and their application within the registry tools
• Responsible for monitoring progress, sharing solutions, and seeking additional expertise and resources
• Serve as point person for ongoing resources hospitals and clinics need to sustain knowledge (via online education, articles, etc.). Responsible for developing market-level and national collections of health system activations, impact, and health outcomes for collaboration
• Communicate regularly with the National Director to ensure tasks are completed according to the grant timeline. Work with cross-functional teams to build buy-in and ensure grant deliverables are met

• Bachelor’s Degree or equivalent experience
• Five (5) – Seven (7) years of relevant experience
• Supervisory experience as team lead/other management experience
• Skilled in translating clinical content for non-clinical audiences and speaking to a variety of audiences
• Skilled in interpreting data to understand trends and iterate program delivery
• Clinical knowledge/experience working with clinical practice guidelines and patient engagement and adherence strategies 
• Quality improvement knowledge/skills regarding various methodologies (e.g. Lean Six Sigma, PDSA) and comfort analyzing data for performance improvement opportunities 
• Experience in healthcare or a public health-related organization: clinical, quality improvement, program development, and systems improvement.
• Experience/training in practice facilitation
• Experience using data to drive clinical quality improvement interventions, monitor impact, and react to trends
• Project management skills and experience; experience in influencing performance without direct line accountability
• Skilled in working with clinical audiences to impact change management related to patient outcomes
• Basic knowledge and understanding of healthcare information technology such as e-medical records, healthcare IT or related systems or database functions 
• Strong interpersonal and relationship-building skills and excellent oral and written communication 
• Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers, and the public 
• Comprehensive Microsoft Office suite skills, including Word, Excel, PowerPoint, and Outlook 
• Ability to travel up to 20% with an overnight stay

Preferred Experience:

• Master’s degree in clinical field and/or quality improvement certification (e.g. RN, RD, CPHQ)
• Prior experience as team lead/other management experience
• Knowledge of cardiovascular kidney metabolic health and CVD risk factors
• Experience leading regional or national quality improvement initiatives, learning collaboratives, and/or establishing health system multidisciplinary teams
• Experience interpreting Clinical Quality Measures (CQM) and Electronic Clinical Quality Measures (eCQM) logic preferred

The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
  
  
• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position. This position is incentive eligible based on achieving certain targets.
  
  
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
  
  
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
  
  
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
  
  
• Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.