Account Manager | MYMOVE in Charlotte, NC id-9039
This role will support the USPS Strategic Partnership with 3 key goals; maintain a healthy and progressive relationship with key decision makers, increase customer satisfaction with the USPS Change of Address process, and strive for YoY growth via product innovation that increases client and customer engagement.
What You’ll Do
Own and maintain strong a partnership with the USPS Alliance Business Team, as well as other USPS leaders and stakeholders in areas such as Legal, Privacy, Branding, Business Evaluation, Product Innovation, and Global Payment.
Develop strategies to provide beneficial improvements to the USPS brand and its customers as it applies to the Change of Address process.
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Understand the Legal Agreements and be able to translate the guardrails to the team as they explore new opportunities such as data usage, consumer transparency, economic obligations, etc. to ensure accuracy of product execution and contract compliance.
Provide direction and strategic input to internal teams on product innovation and digital improvements on both MoverSource and MYMOVE.
Work cross functionally to deliver both USPS and MYMOVE initiatives.
Support the VP and work as a team to accomplish all priorities. The VP will own strategy and USPS communication on key initiatives while the Account Manager will focus time and attention on executing initiatives based on plan and perform day to day management functions.
What We’re Looking For
Bachelor’s degree and at least 3 years of related industry experience – digital advertising, direct mail, and print advertising is a bonus
Experience in a business development or account management position at an agency or advertising company.
Experience with marketing and media measurement.
Ability to build strong relationships and rapport both internally and externally.
Experience with in-depth research and problem solving.
Intellectually curious. Takes initiative to dig deeper and understand business initiatives.
Ability to quickly assess client situations and configure mutually beneficial value propositions.
Excellent verbal and written communication skills.
Vast experience with the Microsoft Suite of products (Excel, PowerPoint and Word) and Salesforce.
Proficient in using CRM software and other relevant business tools.
Ability to prioritize and meet multiple deadlines in a fast-paced environment.
High attention to detail and organizational skills.
Ability to think creatively to develop new opportunities where none currently exists.
Compensation
Apply Job!
Cash Compensation Range: $60,000-$90,000
*Note actual salary is based on geographic location, qualifications, and experience.
Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.
Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
What We’re Looking For
Use this section to outline the skills and attributes that are essential to success in this role, in bullet-point format.
Verbal and written communication skills, collaboration, and teamwork should be highlighted at the top. We consider these core skills, without which no one could succeed at Red Ventures, so to represent their importance in our culture we want to call them out first.
Ability to successfully fulfill expectations for role in a remote or hybrid environment (if role is remote/hybrid)
Essential role-specific skills. We recommend keeping this list to 6-10 items to keep it from being overwhelming to the candidate.
If something is a “nice to have”, call that out specifically. For example, “Familiarity with AWS, or willingness to learn, is preferred” instead of just saying “AWS Knowledge”.
