About the position

The Senior Administrative Assistant for US Retail and Licensed Stores Marketing at Starbucks provides advanced administrative support to executives, handling confidential information and exercising independent judgment. This role is crucial for enhancing productivity and communication within the department, ensuring alignment with company goals while representing the executive office with high customer service and efficiency.

Responsibilities

• Support executives in the US Retail and Licensed Stores Marketing department with high customer service and interpersonal skills.
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• Provide leadership influence and support to leaders and admin support teams to improve productivity and morale.
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• Perform general administrative activities including screening calls, composing correspondence, and managing mail.
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• Serve as a point of contact for the business unit, answering questions and directing requests appropriately.
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• Organize and facilitate team and cross-functional meetings, conferences, and department activities.
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• Direct and execute complex administrative projects, including budget tracking and report creation.
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• Utilize advanced technical skills to create presentation materials, ensuring quality and confidentiality.
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• Work with facilities to plan and organize team space maintenance and moves.
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• Support hiring managers with new partner setup and immersion activities.
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• Schedule executive travel, addressing all aspects to ensure productivity.
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• Engage with the executive's direct report team to ensure alignment of priorities.
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• Serve as a peer leader to the administrative team within the function.
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• Advise the department on product and service use, providing training when necessary.
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• Ensure compliance with company policies and procedures, offering training as needed.
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• Support the executive and team in coffee education as part of Starbucks' core business.
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• Maintain regular and punctual attendance.

Requirements

• High School diploma/GED or 4+ years of US military service.
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• 5+ years of experience in administrative assistant or coordinator roles.
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• Ability to apply multidisciplinary business principles to achieve successful outcomes.
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• Demonstrates confidence, composure, and professionalism.
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• Advanced problem-solving skills and ability to manage multiple projects.
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• Clear and concise communication skills, both orally and in writing.
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• Ability to interact effectively at multiple organizational levels.
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• Ability to work independently and as part of a team.
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• Aptitude for identifying process improvements and leading change.
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• Ability to deliver high-quality customer service to internal and external customers.
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• Advanced proficiency in Microsoft Office Suite.
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• Ability to handle confidential information and exercise sound judgment.
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• Demonstrates understanding of business priorities and function.

Nice-to-haves

Benefits

• Medical, dental, and vision insurance
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• Basic and supplemental life insurance
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• Short-term and long-term disability
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• Paid parental leave
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• Family expansion reimbursement
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• Paid vacation from date of hire
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• Sick time accrued at 1 hour for every 25 hours worked
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• Eight paid holidays and two personal days per year
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• 401(k) retirement plan with employer match
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• Discounted company stock program
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• Starbucks equity program (Bean Stock)
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• Tuition coverage for a first-time bachelor's degree
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• Student loan management resources
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• Access to backup care and DACA reimbursement