Case Aide Transfer & Re-employment

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Determines eligibility of clients for social services, assists individuals in completing social service application forms, interviews clients to obtain and verify necessary factual information, and makes contact with community resources as assigned.• Determines eligibility of clients for social services programs, including child care assistance, and maintains complete and accurate records on client eligibility.<br>• Reviews case records for completion of required agency forms.<br>• Explains social service, income maintenance, and other community programs and services to individuals or groups.<br>• Explains application procedures to individuals or groups and assists individuals in completing social service application forms.<br>• Interviews clients to obtain and verify necessary factual information.<br>• Makes appropriate referrals to the financial unit and/or other community resources.<br>• Makes contact with community resources as assigned.<br>• Informs clients of the right to appeal and of other rights.<br>• Responds to initial complaints of clients.<br>• Performs clerical functions as assigned.<br>• Performs statistical operations relevant to social service program procedures.<br>• Assists the social service workers in processing purchase of service contracts.<br>• Composes correspondence and constructs reports as needed.<br>• Assists social workers and other agency staff with client groups, day care, foster care, and volunteers.Transfer candidates must have completed a probationary period as and be currently employed as a Case Aide in a Merit System County Agency<br><br>Or<br><br>Satisfactory Separation from employment as a Case Aide in a Merit System County Agency. Separation date effective less than 365 days prior to application date.There is no exam for Transfer or Reemployment List

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...