Customer Service Representative id-8175

Job Description

We are seeking a dedicated Customer Service Representative to analyze customer needs, facilitate product sales, answer inquiries, and respond to requests. You will be the first line of communication for troubleshooting and achieving desired results. This role involves providing quotes and organizing workflow to meet deadlines while managing calls and customers with professionalism and courtesy.

Responsibilities

Essential Skills

  • Strong communication skills, both written and verbal.
  • Detail-oriented and organized.
  • Proficient in Microsoft Office and Microsoft Excel.
  • Customer service oriented.

Additional Skills & Qualifications

  • Mechanical and numeric aptitude is preferred.
  • Experience working with or on agricultural products is preferred.
  • Ability to work independently and solve problems.

Why Work Here?

Join a family-oriented company where individual work is appreciated within a team-oriented environment. Be part of a company known for building strong and reliable products, where the name holds significant value. Experience growth with a company that is committed to providing strong value to its customers.

Work Environment

This role is based in an office environment, offering an opportunity to work with a dedicated team.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...