Data Analytics Lead, Citi American Airlines Co-Brand (Hybrid) id-9739

May 29, 2025

About the position

The Business Analytics Lead Analyst provides strategic analyses and thought leadership to drive growth and profitability for the Citi American Airlines Co-Brand Credit Card. This person stays abreast of developments within their field and contributes to directional strategy by considering their application in own job and the business. Recognized as a technical authority for an area within the business. Developed communication and partnership skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

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Responsibilities

Gathers operational data from various cross functional stakeholders to examine past business performance

Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.

Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies

May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis

Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings

Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities

Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements

6-10 years of experience

Experience as an Operations Research Analyst, Analytics Manager, Strategic Business Analyst or related position performing quantitative analytics supporting financial services

Experience analyzing large datasets; applying mathematical, statistical and quantitative analysis techniques to perform complex analyses and data mining

Benefits

medical, dental & vision coverage

401(k)

life, accident, and disability insurance

wellness programs

paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

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