[Hiring] TeleHealth Registered Nurse Registry @Centene Corporation

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Role Description

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team.

  • Triage inbound calls, gather information, select appropriate triage guidelines, and disposition and care advice based on database protocols and department policies and procedures for a 24 hour per day/7 day a week operation.
  • Provide clinical information and education for inbound and outbound calls providing oversight and support to the non-clinical staff.
  • Conduct assessments of callers’ presenting symptoms.
  • Develop, implement, and evaluate a plan of care for each caller presenting symptoms.
  • Answer all calls in a timely manner.
  • Maintain confidentiality of all caller and personnel issues.
  • Document all call inquiries according to department policies and procedures.
  • Participate in the collection of data for department quality projects.
  • Promote recovery concepts and inspire hope.
  • Possess and maintain a thorough grasp of clinical knowledge pertaining to various disease states, medications, treatments, etc.
  • Comply with Federal and respective state’s laws regulating health management organizations and telephone information centers and all department standards and policies and procedures.
  • Apply primary nursing knowledge while performing all aspects of assigned tasks.
  • Perform other duties as assigned.
  • Comply with all policies and standards.

Qualifications

  • Graduate certificate from an accredited nursing program.
  • 3+ years combined experience in critical care, pediatric, obstetrics, home health, school nursing, or emergency nursing.
  • 5 years experience strongly preferred.

Requirements

  • Registered Nurse (RN) State Licensure in the State of residence and Compact State Licensure required.
  • Multiple State RN Licensures required.
  • Texas Department of Family Service (DFPS) background required.

Benefits

  • Competitive pay.
  • Health insurance.
  • 401K and stock purchase plans.
  • Tuition reimbursement.
  • Paid time off plus holidays.
  • Flexible approach to work with remote, hybrid, field or office work schedules.
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