Hot & Cold Technician - Carbondale, Illinois id-8228

May 8, 2025

Yukon Refrigeration, a Tech24 Company, is a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, retailers, coffee shops, and concessions operations; specializing in commercial cooking, refrigeration, and HVAC equipment. We are a nationwide company, headquartered in Greenville, SC with local branches located coast to coast.

The Commercial Foodservice and Refrigeration Technician is responsible for driving a company vehicle to and from customer sites to troubleshoot, maintain and repair commercial kitchen and refrigeration equipment. To be a successful Commercial Foodservice and Refrigeration Technician, you should be able to work independently and solve problems as quickly and efficiently as possible. To excel in this position, you should have strong technical skills, be a master at trouble shooting and be an expert in customer service.

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Responsibilities:

Troubleshoots and repairs commercial kitchen and refrigeration equipment.
Inspects the commercial kitchen and refrigeration equipment and their related components to ensure safe operation.
Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and delays are properly communicated with customers.
Completes service tickets according to procedures.
Tracks truck stock to ensure needed parts are stocked on vehicle.
Sustains service vehicle, tools, and uniforms to Tech24 standards.
Sets a positive example for less experienced and/or new technicians by being a Company advocate.
Follows all company policies and procedures, particularly regarding safety.

Qualifications:

Valid driver's license and acceptable driving record
3-5 years of related experience
Superb customer service skills
Dependable and able to work independently
Standard computer skills
Own industry’s standard hand tools
Ability to travel extensively within the region
Ability to work some nights, weekend, and holidays for on-call rotation with your department (frequency varies with department size)
Mechanically inclined with a hunger to learn new techniques and approaches
Universal EPA certification preferred

Benefits:

On demand training and full trouble shooting support.
Company sponsored and manufacturer’s training
Company uniforms, phone, vehicle, and gas card
Medical, vision, and dental insurance and short-term disability plans
Company paid long term disability and life insurance
Paid time off and paid holidays
401(k) retirement savings plan with Company match and immediate vesting

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