Hybrid Development Representative id-6556

April 15, 2025

Now, more than ever, the Toast team is dedicated to supporting our customers. We're providing technology, resources, and a strong sense of community to help restaurants navigate these challenging times. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

As a Hybrid Development Representative (HDR), you will be responsible for generating quality sales opportunities for our Toast Account Executives. HDRs perform outreach to a mix of prospective restaurants, some of which have interacted with Toast in the past, while others have not, with the goal of getting in touch with restaurant owners to determine if they’d be a good fit to use Toast at their establishment. Daily outreach consists of warm and cold calls, emails, and social media touch points.

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After performing as an HDR to get a taste of a multitude of pipeline generation activities, we expect HDRs to specialize into one of our other xDR positions: Account Development Representative (ADRs), Sales Development Representative (SDRs), or Business Development Representative (BDRs). High performing ADRs, SDRs and BDRs have the opportunity to promote into closing roles and become Toast’s future Account Executives.

This role offers flexibility for remote or hybrid work, depending on your location. Talk to your recruiter to determine the options available to you.

About this roll* (Responsibilities):

Complete at least 100 outreach activities daily
Host qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging Toast’s all in one digital platform
Schedule meetings for qualified prospects with the appropriate Account Executive
Learn about and execute on different methods of outreach so you’ll be prepared to step directly into one of our dedicated xDR positions (ADR, BDR, SDR)

Do you have the right ingredients*? (Requirements);

Passion to establish a career in sales and a desire to work in a results-driven environment
Strong work ethic and determination to succeed
Highly coachable and enjoys team collaboration
Naturally curious and resourceful
Excellent written and verbal communication skills
High customer empathy and ability to handle objections
Attention to detail and strong organization skills

Special sauce* (Nonessential Skills/Nice to Haves):

Previous Sales or Sales Internship experience
Collegiate Sales Competitors wanted!
Restaurant experience
Financial background

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