JR. SALESFORCE ADMINISTRATOR

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About the position

The Junior Salesforce Administrator will be responsible for the ongoing maintenance of basic Salesforce administration and will provide first-tier support for day-to-day operations for internal customers. This role involves collaboration with various departments to drive best practices and improve efficiencies within the Salesforce platform, making a significant impact on daily business operations.

Responsibilities

  • Provide first-tier day to day support and administration of our Salesforce instance for Sales and Service Cloud.
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  • Responsibility for all aspects of user and license management including user setup/deactivation, roles, profiles, permission sets, and public groups.
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  • Maintain and improve data integrity by regularly monitoring and resolving data inaccuracies within the system.
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  • Identify and gather requirements from users and stakeholders.
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  • Develop and maintain user resources as needed on existing and updated processes.
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  • Perform scheduled and ad hoc User Acceptance Testing (UAT).
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  • Provide regular user training and monitor user adoption.
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  • Stay up to date with all major Salesforce releases.

Requirements

  • 1-2 years of Salesforce Administration experience (Certified Salesforce Administrator is a plus).
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  • Proficient in user management, custom objects, page layouts, Lightning Record Pages, validations, formulas, reports and dashboards.
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  • Familiarity with process automation tools (Flow and Process Builder).
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  • Understanding of Salesforce data model and practical knowledge on importing, exporting and ensuring data accuracy.

Nice-to-haves

Benefits

  • Hybrid remote work option
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  • Competitive salary range of $60,000.00 - $75,000.00 per year
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