Key Accounts Director, Amazon (Remote) Job at CrowdStrike, Inc. in Dallas id-6272

April 10, 2025

The Amazon Key Accounts Director directly sells enterprise security software, managed services and professional services solutions across the breadth of the company’s portfolio and drives incremental revenue. This role develops and owns the relationship across Amazon and its subsidiaries to maximize CrowdStrike’s footprint within them. Incumbents effectively collaborate with other teams, including Sales Engineering, Professional Services, Marketing, Partner Alliances sales teams, Finance and Customer Support, as well as external parties such as Channel Partner firms.

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What You'll Do:

Expand CrowdStrike portfolio within existing and/or new Amazon business units while building relationships with key decision makers.

Evolve and execute the strategic and comprehensive business plan for Amazon and its subsidiaries, including identifying core customer requirements and mapping the benefits of CrowdStrike’s solutions to customer business requirements.

Timely documentation within CRM/Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.).

Be accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.

Collaborates with Marketing to develop an effective plan for the accounts, to include events and roadmap sessions.

Promotes CrowdStrike’s products, maximizes brand recognition and mindshare at all levels, and publicize success stories.

Provides customer feedback to internal stakeholders for product, systems, and process improvements.

Incumbents are expected to maintain key relationships, sell-to and interact regularly with the senior-most customer executive and CXO-level decision makers.

What You'll Need:

Demonstrable experience and success selling to Amazon. Amazon employee references preferred.

Advanced level of expertise in field sales and account development of accounts with documented track record of over achieving sales objectives.

Deep industry knowledge and thorough understanding of Amazon’s communications style, decision-making process, goals, strategies, and business objectives.

Demonstrated expertise with presentations, customer service, financial/business acumen, and negotiation skills at senior-most levels of customer engagement.

Strong organizational and documented account planning skills.

Proven leadership skills and experience selling in matrixed team environment.

Mentor others at consultative effectiveness and establishing trust with internal and external customers.

Thorough knowledge of sales methodologies, techniques and the sales lifecycle of security software solutions, software business value concepts, and company products.

BA/BS degree or equivalent educational background is preferred.

Minimum 15+ years of relevant professional experience.

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