Library Assistant - Circulation id-8310

May 9, 2025

The Town of Vail is now hiring a Circulation Library Assistant for 20 hours a week. The Circulation Library Assistant works designated hours on the Service Desk and fills in for other staff members as needed. The Assistant handles a variety of customer service and Circulation-related duties as well as providing readers’ advisory, reference, and technology assistance.

Essential Duties and Responsibilities:

Works designated hours on the Service Desk and fills in for other staff members as needed.

Handles a variety of tasks at the Service Desk including, but not limited to, readers’ advisory, reference assistance, providing Vail visitors with local tourist information, processing library card applications, check-ins, check-outs, renewals, processing incoming courier items, processing incoming mail and magazines/newspapers, pulling hold requests and preparing them for transit to other libraries, and processing overdue notices.

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Assists the public with online databases, internet searching, and digital collections including eBooks.

Assists with selecting and setting-up book/item displays based on monthly themes.

Attends and participates in staff meeting discussions.

Participates in shelving and shelf reading.

May participate in weekly rotation of picking up items from the Safeway book drop.

Completes special projects and tasks when requested.

Assists in collection maintenance, including de-newing and weeding materials from the collection.

Provides exceptional customer service to all library patrons and visitors.

Serves the citizens and guests of the Town of Vail by abiding by all Town of Vail core values.

Performs job in accordance with all Town of Vail safety practices.

Other duties as assigned.

Skills / Requirements:

Vail is a guest service oriented and resort destination community. We realize that to set the standard for world-class alpine resorts, our employees make all the difference! That is why we are looking for passionate individuals who strive for excellence in all that they do. Qualified applicants must have strong guest service skills and a desire to help library patrons with a positive attitude.

Knowledge, Skills and Abilities:

Knowledge of public library reference & circulation-related functions

Knowledge of current trends and emerging technologies in public libraries

Knowledge of computer applications for library services

Knowledge of standard library procedures, current info technology, database search capabilities, library procedures and policies

Ability to work effectively & communicate with library staff as well as patrons in a pleasant, courteous manner

Ability to work well with patrons of all ages, both individually and in groups

Education, Experience and Certificates:

High School Diploma; Minimum of three (3) years progressively responsible experience in a customer service environment required; experience in a public library setting preferred.

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