licensed stores operations analyst (remote - U.S.) id-10452
From the beginning, Starbucks set out to be a different kind of company. One that not only
celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
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Enabling Licensed Stores results through effective, responsive, and stable digital systems support.
We Do This By
Providing subject matter expertise on the digital services ecosystem of products that run our LS business which unlocks seamless adoption and usage of our digital products for all Licensees.
Collaborating with cross-functional LS teams on system improvements which unlocks foundationally scalable solutions over short-sighted fixes and automation over manual task.
Focusing on technical implementation and adoption of system enhancements to meet changing business and customer needs which unlocks choosing continuous improvement to solve for issues over reactive heroics.
Creating space for partner development growth alongside LS business growth through a culture of continuous learning which unlocks team joy and resilience to our evolving LS business needs.
As an operations analyst you will support two pillars of work in the Digital Systems and Services team: world class licensor support on every order, meeting the customer where their needs are and ensuring every item to every licensee for every promo period.
As an operations analyst, you will…
Work to provide a richer digital experience with Order Management support for our third-party suppliers and food customers
Focused attention on quick & clearly defined escalation paths for ordering issues
Manage item setup and verifications for our Dropship and food customers
Provide onboarding support for current and new Dropship requests for LS
Manage datasets and metrics that surface areas of opportunity in the Item & Order processes
Provides subject matter expertise and support of key strategic initiatives that will drive increased operational efficiency, functionality, and business unit profitability
We’d love to Hear From People With
End-user support and training
Operational experience in the manufacturing or distribution industry (2 years)
Foodservice, hospitality, beverage, consumer products and/or distributor experience (2 years)
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.