Media Operations Technician (Contract) id-10418

June 9, 2025

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

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About The Role

We are seeking a Media Operations Technician (contract) to manage video assets, transcoding, quality control, and ensure compliance with all copyright laws and licensing agreements. Reporting to our Director of Global Content Operations, you will also handle technical troubleshooting, organize materials, and conduct quality control checks for both internal and external content distribution.

You will stage assets in on-premises storage, Aspera on Cloud, and GCP archive, followed by asset ingest in the order management system

You will perform media preparation and transcoding of assets, which includes the removal of bars and tones, commercial breaks, production slates, and more

You will evaluate audio and video assets and complete necessary production tasks

You will download and organize materials received from licensors

You will review content and mark timecode points for skip credits feature

You will conduct quality control checks of content intended for internal site and external partners' use

This is a remote 6 month contract position expected. We are considering applicants who live near our Dallas or Culver City office. The work schedule for this role will require some weekends.

About You

4+ years experience in video, encompassing knowledge of related concepts such as timecode, frame rate, AV codecs, editing, timed text formats, and understanding of multiple video file formats and compression techniques.

You have knowledge of industry-standard video editing software such as Adobe Premiere Pro, Final Cut Pro, or Avid Media Composer.

You are proficient in asset management, storage, and systems, including familiarity with cloud-based storage solutions and file transfer protocols (e.g., AWS S3, GCP, FTP, or Aspera).

You have experience with media asset management (MAM) systems and digital archiving practices.

You have an awareness of copyright laws and licensing agreements related to digital content distribution.

You can troubleshoot technical issues related to video encoding, transcoding, and playback.

You have familiarity with content protection measures.

You communicate effectively (written, verbal, listening), and demonstrating the ability to describe issues by email

You handle multiple tasks at once, demonstrating organization, punctuality, and excel at adapting to changing expectations

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

Pay Transparency - Remote, USA

$30—$35 USD

About Our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

Courage. We believe that when we overcome fear, we enable our best selves.

Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

Kaizen. We have a growth mindset committed to constant forward progress.

Service. We serve our community with humility, enabling joy and belonging for others.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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