Member Services Representative, AA Credit Union Payments Processing in Dallas, TX id-9513

May 26, 2025

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you’ll love this job

This job is a member of the Payments and Digital Strategy team within the American Airlines Credit Union. The role is responsible for daily functions associated with check processing, item processing, direct payments and funds transfers at American Airlines Credit Union.

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What you’ll do

Complete data entry and balancing functions

Coordinate return items with members, outside vendors, the Federal Reserve Bank and other institutions

Assist other departments with fraud resolution, member inquiries and related Accounting general ledger balancing

Work member cases/activities assigned

Follow and maintain policies and procedures to ensure strict compliance of NACHA rules and regulations and Federal Banking laws

Process loan payments, multi-account and member deposits, credit card payments, and other checks, such as IRA, bankruptcy and payoff checks

Review, analyze and approve Remote Deposit, Mobile, ATM, and other imaged enabled products

Log, research and make necessary GL, account adjustments and/or returns

Process Stop Pays and Check Batching

Complete daily balancing and branch closing

Obtain information from members for the timely and accurate processing of international and domestic funds transfer requests

Research and verify incoming and outgoing funds transfer information

Communicate with vendor to process funds transfers

Understand and be familiar with outgoing and incoming funds transfer laws

Deposit check returns, research member returned checks on draft changes, process member checks, verify members for outgoing funds transfers, and Federal Reserve verifying and releasing funds transfers

Complete daily processing of workflows related to late returns, source of receipts, foreign collections and legal fees

The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

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This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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