MPC Adjuster id-6525

The Opportunity

As a MPC Adjuster, you’ll play a critical role in enforcing the fundamental fairness on which our company was founded. You’ll be asked to push the boundaries of what’s required and to think critically as to what our customers want and how that best aligns with our product. Our goal is to leverage technology, data, and a team of highly talented people to build a claims experience that is recognized as number one in the industry.

Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US.

Salary Range: $52,720 - $57,720

What you'll be doing:

What we're looking for:

  • Successful experience handling personal auto insurance claims across multiple states where the applicant was directly responsible for contact, issuing payments, responding to correspondence, and requesting authority from supervisor(s)
  • Ability to obtain additional insurance adjuster licenses within 3 months
  • Claims experience handling Medical Payments Coverage (MPC) and/or Personal Injury Protection (PIP) preferred
  • Demonstrated high quality claim handling balanced with strong productivity
  • Understanding of liability and casualty principles
  • Aptitude to quickly learn and apply new concepts
  • Coachable and committed to professional growth
  • Viewed as a resource within team and functional area
  • High sense of professionalism while remaining empathetic
  • Familiarity with claims best practices required
  • Curious in nature
  • Great attention to detail
  • Ability to approach problems with an open mind
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...