MSSP Partner Account Manager - Secureworks - (Remote US) id-7966

May 6, 2025

About the position

Secureworks, a global cybersecurity leader, is seeking a Partner Account Manager (PAM) to spearhead growth in the Managed Security Service Provider (MSSP) market across North America. This remote position requires a proactive individual who can leverage existing relationships to recruit new partners into the Secureworks program, focusing on the industry-leading XDR platform, Taegis. The PAM will play a crucial role in onboarding new partners, enabling them to build their service offerings around the Taegis platform, and training their engineers and sales teams to effectively market these services. The PAM will be responsible for developing a substantial pipeline of MSSP prospects, which is key to the role's success. This includes formulating plans with MSSPs to develop their own opportunities and pipeline.

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Responsibilities

Acquire new partners and co-sell Secureworks solutions with MSSP partners, focusing on Taegis XDR offering.
Target Global and Regional MSSP prospects billing $1M+/annum in Taegis ACV.
Utilize CRM to ensure opportunities are forecasted and well-documented.
Work with Pre-Sales Team to present technical product demos to potential partners.
Lead MSSP partners to understand the benefits of a partnership with Secureworks.
Develop meaningful pipeline with existing MSSP Partners focusing on Taegis XDR offering.
Maximize pipeline by driving MSSP partners to target their focus markets effectively.
Collaborate with other PAMs, Sales leadership, Sales reps, and the MSSP Program Team.
Maintain a highly proactive approach to prospecting with MSSP partners.
Leverage active working relationships in the market to develop new relationships with Secureworks.
Stay up-to-date with the security industry, technical, and competitive landscapes.
Achieve monthly, quarterly, and annual recruitment targets.

Requirements

5+ years of Sales experience in a Channel role with knowledge of significant MSSP partners across North America.
Experience in Channel Account Management and pipeline development with MSSPs.
Passionate about learning new technologies and value selling.
Familiarity with MSSP business models and services.
Salesforce (SFDC) skills to track activities, opportunities, and pipeline progression.
Willingness to travel based on business needs.

Nice-to-haves

Strong problem-solving skills in New Partner Acquisition with a focus on MSSP.
Experience in Channel Account Management with a focus on MSSP.
Self-starter with excellent time management and organizational skills.
Ability to sell complex technical solutions via value and business outcomes.
Highly organized with a bias for action and meeting sales targets.

Benefits

Competitive compensation and benefits packages.
Flexible work options when available.
Emphasis on work-life balance.
Opportunities for continued learning and growth.

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