Platform Professional Services Consultant, Identity (Remote) id-8004
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
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About the Role:
As a Consultant focusing on the Platform Professional Services team, you’ll spearhead key efforts and become a trusted advisor to customers by answering technical questions, demonstrating Falcon Platform and it’s capabilities, and laying out a technical vision of Falcon Platform and/or Identity roadmap for customers to follow. The role will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow on customer support for the CrowdStrike platform & applications.
We are currently reviewing applications from candidates based in Central or Mountain Time Zone.
What You’ll Do:
Deployment and Operational Services activities may include:
- Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike platform and associated applications
- Troubleshoot customer deployment issues across small to large enterprises
- Utilize and engineer native and 3rd party software deployment technologies
- Install CrowdStrike software both remotely and physically
- Develop scripts and processes around software deployment
- Plan and report software deployment status
- Work closely and collaboratively with customer information technology teams
- Leveraging CrowdStrike applications (Spotlight and Discover as an example) provide support to customers in vulnerability and asset management
- Assist customers with the integration of CrowdStrike into existing tools
- Ability to travel up to 0-25% of the time
What You’ll Need:
Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 5 years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:
- Deep understanding of software deployment technologies
- Experience with the following technologies: Entra ID, Azure AD, Active Directory, Okta, SSO, MFA
- Familiar with security concepts related to Identity and Access management including: Role-based Access Control, Conditional Access, Authentication Solutions, and Policy Enforcement
- Highly knowledgeable on Windows, Mac, and Linux platforms
- Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.
- Good communication and collaboration skills
- Broad experience in computer and network systems security
- Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
- High level of motivation; self-starter; results driven
- Potential for extensive travel and assignment work exists (i.e. 3 month rotation at client site).
Bonus Points:
- Operating Systems: Windows, Linux, Mac
- Software Deployment: MECM, Intune, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec
- Scripting: PowerShell, Python, Perl, Bash, Batch
This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.
Benefits of Working at CrowdStrike:
- Remote-friendly and flexible work culture
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.