Revenue Operations Manager (6 month contract) - Hootsuite id-8721

May 14, 2025

Job Description

We’re looking for a Revenue Operations Manager (6 month contract) to manage operational initiatives, including implementation of technology and tools. You’ll drive conversations, collaboration and flow of information across various business verticals ensuring consistency and alignment. In this role, you’ll lead, analyze and implement operational and technical projects that drive efficiencies and synergies across Hootsuite. You will work closely with operations business partners and other members of the Revenue Operations team, ensuring the successful execution of projects through your ability to facilitate stakeholder discussions, build alignment cross-functionally, ensuring the infrastructure and

Other Jobs You May Be Interested In

In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in Canada in a province where we have a hiring entity. Preference will be given to candidates in eastern, central, or mountain timezones or those who are willing to work within those hours. In this role, you will report to the Senior Manager, Revenue Operations.

WHAT YOU’LL DO

Define, document, and implement Revenue Operations initiatives as it relates to the Global Revenue Organization. Gather business requirements, facilitate conversations and work in collaboration with cross-functional global teams, ensuring alignment to Hootsuite’s overall strategy.

Manage the implementation and adoption of operational initiatives (which may include technology and tools) in collaboration with key partners in the Sales, Partners and Customer organizations

Consult with leaders to identify and summarize internal, operational business challenges, evaluate priority and scope, and provide recommendations

Perform full analysis on stakeholder impact of SFDC transformation initiatives. This includes (a) ensuring regular flow of information between Marketing, Sales, Partners and Customer organizations, (b) facilitating stakeholder discussions, recommending decisions and determining the downward impact to the business.

Establish a structure and cadence to analyze existing business processes, leveraging knowledge of Hootsuite’s internal policies and procedures, and recommend areas for improvement and opportunities to help drive operational efficiencies

Responsible for leading operational/technical projects or initiatives for the Global Revenue Organization. Including planning, organizing, monitoring, tracking and reporting on operational/technical projects and initiatives to business leaders and project owners.

Perform other related duties as assigned

WHAT YOU’LL NEED

Extensive relevant experience in a Customer, Sales and/or Marketing Operations role. Bachelor’s Degree in a related discipline. SaaS experience preferred.

Experience with Salesforce and knowledge and understanding of various departments (Finance, Legal, Sales Operations, Sales, Customer Success, and Partners).

Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions

Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions

Process/Project Management: Skilled at figuring out and managing the processes and timelines necessary to get work accomplished

Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems

Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.

Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.

Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.

WHO YOU ARE:

Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.

Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.

Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.

Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.

Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.

Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.

Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.

Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.

Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER