Senior Manager, Business Consultant: National Clinical Program Consultant id-6360

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

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Position Summary:

**We are seeking qualified candidates across the country for this hybrid opportunity**

The Sr. Analytic Consultant is an experienced customer-facing analyst who supports the Account Team's ability to craft a compelling story be trusted advisors by way of turning a customer's data into meaningful and actionable information. This role supports large complex customer in National Accounts across various markets. The successful candidate is one adept at using data from various sources to understand a customer's health plan performance, how programs and strategies have influenced that performance, and ultimately partner with the Account Team in providing solutions and strategies to the customer in a consultative manner.

Required Qualifications:

The primary responsibility within this position is to interpret, analyze and provide strategies related to the overall plan results for a customer. Results may include things such as medical and pharmacy cost, clinical programs and population health. This role will require creating reports or presentations as necessary and the analyst will need to be able to articulate results to a wide range of audiences including Benefits Managers with plan administration, as well as clinical backgrounds; and must be able to present complex information in a compelling format and manner. The ideal candidate will also be one who can foster collaborative working relationships with data experts on the customer side. The individual in this position may conduct weekly and monthly analytic reviews with a cross functional team and must be able to meet multiple deadlines in a fast-paced environment.

 

The ideal candidate will have a thorough understanding of the healthcare industry including benefit plans, medical management programs, population health and incentive strategies. The candidate must have strong technical and communication skills and manage multiple priorities simultaneously. They must maintain up-to-date knowledge of external/industry trends.

 

Strong communication skills. Able to articulate (verbally and written) complex business results, issues and strategies in a clear, concise and confident manner to all levels and positions of an organization (internal and external).

Required Qualifications:

Minimum of 7-10 years of industry experience interpreting/analyzing all aspects of a customer's experience (financial results, medical management results, population health, effectiveness of incentive/wellness strategies, etc.). Experience must include using data across the spectrum of a customer's products/results to tell the 'story', connect the dots between various strategies and results and ultimately identify, value and communicate areas of opportunity.

Must have strong knowledge of claim coding (CPT/DRG, etc.), provider networks, benefit designs, healthcare products/funding, medical management programs and financial acumen.

Relationship management: Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously.

Strategic Thinking: Must have demonstrated ability to think strategically in an independent manner and 'out of the box' versus accepting the status quo.

Technical Skills: Must possess strong technical skills in Microsoft Office Applications (Excel, Access, Word, PowerPoint) as well as experience using analytic/reporting applications.

Preferred Qualifications:

Unrestricted active registered nurse license.

Education

Bachelor's degree preferred/specialized training/relevant professional qualification, or equivalent experience.

Pay Range

The typical pay range for this role is:

$82,940.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

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