Senior Service Delivery Engineer, Security id-9377

May 24, 2025

GitHub helps organizations succeed by enabling them to build better software, together. Our GitHub Expert Services team is looking for a highly motivated and performant Senior DevOps Engineer to help customers modernize and improve software delivery and application security. The ideal candidate will have the aptitude and passion to become a master of GitHub’s product capabilities and underlying technologies. This individual will solve challenges with many different technologies and work directly with our customers, as well as GitHub's internal teams.

In this role, candidates will be working closely with a federal agency. Candidates must be able to obtain and maintain a U.S. Government security clearance.

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Responsibilities

Providing solutions to customer challenges: The primary responsibility of this role is to understand the goals of our customers and deliver effective solutions that address their challenges. Success in this role is marked by a strong focus on the customer and a demonstrated passion for solving complex technical challenges. You will learn the customers' pain points and work collaboratively with the customer, GitHub team members, and potentially the open source community to create solutions.

Provide technical clarity: You will provide clarity to GitHub customers regarding an array of technologies. As such, you will need to understand GitHub tools and the platform well enough to balance critical technical solutions against client requirements to help make informed decisions with a focus on delivering high-quality, reusable solutions. Collaborating closely with colleagues, often pairing, is essential to creating great outcomes.

Build tailored solutions: GitHub is the central platform our customers use to collaborate and ship software needed to achieve their mission. As such, this role requires active customer engagement and alignment in order to produce effective solutions. This may include building automation via a GitHub Apps or Actions, creating pipelines for Continuous Integration and Continuous Delivery, or even helping to automate the provisioning of infrastructure using IaaS tools such as Puppet, Chef, or CloudFormation. The challenges for each customer will differ, offering endless opportunities to grow.

Help customers integrate Advanced Security into their software development lifecycle: GitHub Advanced Security is a suite of tools that help developers and security teams collaborate to build secure software. You will help customers understand the value of these tools and how to integrate them into their software development lifecycle and extend its features to meet their needs.

Qualifications

Minimum 5 years of hands-on experience in software development or in a DevOps role

Minimum 2 years experience with code analysis (static/dynamic), dependency scanning, or other security automation in a DevOps environment

Have a willingness to become an expert in GitHub's Advanced Security suite of tools, including learning to develop custom Secret Scanning patterns and CodeQL queries

Eligible to obtain and maintain a U.S. Government security clearance

Preferred Qualifications

5 years of hands-on experience with cloud-based infrastructure

Hands-on experience working with GitHub Advanced Security or similar tools

Strong knowledge of secure coding practices and common types of security vulnerabilities

Experience in a customer-facing role supporting public sector customers or agencies

Minimum salary of $104,400 to maximum $276,900.

In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

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