Sr. Resident Responder (Remote) id-9340

May 23, 2025

About the position

Come join the CrowdStrike Platform Operations team and join our mission to protect our most critical customers. The Resident Responder Consultant is responsible for providing dedicated support to customers with implementation, ongoing operational support, threat hunting, and incident response functions using the CrowdStrike platform and related technologies. The Resident Responder Consultant will act as an oversight and technical escalation point for customer security operations center (SOC) team using CrowdStrike and related technologies as well as having responsibility for planning, optimizing, maintaining, and follow on support for the CrowdStrike platform and associated applications. In this role, you will advise customers on Cloud Security best practices,

Other Jobs You May Be Interested In

Responsibilities

Advise customer of Cloud Security best practices, Cloud Security Configuration, and integration to meet business requirements

Design, implement, and configure SIEM solutions to collect, correlate, and analyze security events and logs from various sources

Gather and support log sources into Elastic, creating custom detections to help expand holistic security posture visibility

Help customers build and mature their security operations and threat detection and response capabilities

Develop and maintain correlation rules, filters, and dashboards to improve the accuracy and efficiency of threat detection

Align cloud configurations and log sourcing for best practices

Guide customers by researching and assessing customer threats and indicators of compromise

Create reporting dashboards based on cloud platform security events

Act as escalation point for cloud platform inquiries and issues

Review current cloud and SIEM environments to address any performance and security objectives, gaps, and/or opportunities

Optimize, configure, and test cloud and SIEM technology deployment to assist with custom detection and dashboard creation as well as log ingestion

Work closely and collaboratively onsite with customer security and information technology teams

Leverage APIs, build scripts, and develop processes to support SIEM configuration

Act as the technical and/or senior level interface for customer concerns or escalations

Maintain awareness of customer environment for upcoming technologies and features releases to assist customer with adoption and operationalizing into their security operations process

Requirements

Bachelor's degree in Computer Science, Information Technology, Cybersecurity or a related field, and/or equivalent military or work experience

Ability and willingness to obtain a US Security Clearance

5+ years of experience with SIEM administration, configuration, and management

3+ years of client-facing consulting experience

Highly knowledgeable on Windows, Mac, and Linux platforms as well as cloud environments such as AWS, GCP, and Azure

Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.

Strong communication and collaboration skills

Proven ability to convey technical concepts to audiences with varying technical expertise, from analyst to executive levels

Broad experience in computer and network systems security

Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems

High level of motivation; self-starter; results driven

Nice-to-haves

Scripting experience: PowerShell, Python, Bash

Federal Government workspace experience

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER