Strategy & Business Operations Lead id-8732

May 14, 2025

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K-12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

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OUR COMMUNITY

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

The Strategy & Business Operations Lead reports directly to the CFO and plays a critical role in driving strategic alignment and operational excellence across Khan Academy. You’ll work closely with the senior leadership team (SLT), CEO, and Board to ensure strong planning, effective execution, and a clear focus on priorities that help us achieve our mission.

This role is a unique mix of strategy, operations, and cross-functional collaboration—and is ideal for someone who loves working across big-picture vision and tactical execution.

THE OPPORTUNITY

Khan Academy is looking for a Strategy & Business Operations Lead with excellent strategic planning, project management, and stakeholder management skills that can help drive the forward momentum of our passionate team. The Strategy & Business Operations Lead will serve as a key support for the SLT by identifying and deploying impactful strategies and processes that enable the organization to perform effectively and scale efficiently. As Strategy & Business Operations Lead, your work will be varied, challenging and impactful. You will:

Provide thought partnership to the SLT on organizational, programmatic, and operational strategy

Lead and continuously improve our annual planning process, ensuring clarity of goals and cross-functional alignment

Strengthen organizational systems and processes for goal-setting, decision-making, and accountability

Monitor progress on org-wide OKRs and identify risks or areas that need support

Shape the SLT’s operational cadence, ensuring timely decision-making and strategic focus

Partner with the CEO and Board Chair to coordinate board meetings, prepare materials, and track follow-ups

Lead ad-hoc strategic projects related to growth and organizational effectiveness

WHAT YOU BRING

10+ years of experience, with at least 5+ years in strategic planning, business operations, or related fields (e.g., consulting, bizops) and 2+ years of experience managing teams

A strong track record of driving cross-functional initiatives and aligning stakeholders

Excellent written and verbal communication skills

Strong analytical and problem-solving abilities; able to turn insights into action

Comfort working autonomously and proactively owning projects from start to finish

A collaborative, low-ego attitude and a willingness to dive into strategic and tactical work

Experience managing complex stakeholder relationships with professionalism and sound judgment

High discretion when handling confidential materials and conversations

Bonus: Experience in technology or edtech

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

Competitive salaries

Ample paid time off as needed – Your well-being is a priority.

Remote-first culture - that caters to your time zone, with open flexibility as needed, at times

Generous parental leave

An exceptional team that trusts you and gives you the freedom to do your best

The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education

Opportunities to connect through affinity, ally, and social groups

And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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