System Administrator (Notion and Atlassian Tools) id-6283

April 10, 2025

We are seeking a skilled Notion and Atlassian Tools System Administrator to manage, configure, and optimize our suite of collaborative tools, focusing on Notion, Jira, Confluence, JSM and Trello. This role is ideal for an experienced systems administrator with expertise in managing digital collaboration tools to enhance productivity, streamline workflows, and support cross-functional team needs. The administrator will work closely with various teams to integrate, maintain, and improve the efficiency of these systems while ensuring data integrity, security, and optimal system performance.

Other Jobs You May Be Interested In

Responsibilities:

System Administration & Configuration:

· Act as the primary administrator for Notion and Atlassian tools (Jira, Confluence, Trello), ensuring optimal configuration and maintenance.

· Configure and optimize workspaces, workflows, custom fields, user interfaces, and other settings to align with organizational requirements.

· Manage user roles, permissions, and security controls to ensure safe and compliant data management across all tools.

User Support & Training:

· Provide comprehensive technical support to end-users, troubleshooting functionality issues, resolving system bugs, and addressing user inquiries.

· Develop and conduct training sessions, user guides, and workshops to enhance team skills and ensure effective tool usage.

· Gather feedback from users to identify areas for improvement and implement system enhancements based on needs.

Process Optimization & Integration:

· Identify opportunities for automation, integration, and process improvements within Notion, Atlassian tools, and other business applications.

· Collaborate with departments to analyze workflow needs and optimize task management, project tracking, and documentation processes.

· Use scripting or integration platforms (e.g., Zapier) to automate workflows, create custom reports, and facilitate cross-system integration.

Monitoring & Security:

· Proactively monitor tool performance, handle upgrades, and resolve issues to maintain high availability and reliability.

· Conduct regular audits, backups, and security checks to ensure data integrity, system compliance, and adherence to security best practices.

· Enforce and maintain security protocols across tools in alignment with organizational policies and industry standards.

Reporting & Metrics:

· Develop and maintain dashboards and reports within Jira and Notion, providing insights into system usage, team productivity, and project progress.

· Collect and analyze metrics to support data-driven recommendations and continuous process improvements.

· Deliver regular reports to stakeholders, highlighting key performance indicators and areas for enhancement.

Documentation:

· Document system configurations, workflows, and troubleshooting steps to create a comprehensive knowledge base.

· Maintain up-to-date resources, including best practices, FAQs, and troubleshooting guides to assist users.

· Track and document system updates, changes, and enhancements to support knowledge sharing and operational continuity.

Qualifications:

· Proficiency with Notion, Jira, Confluence, JSM, and Trello, including experience in administration, configuration, and troubleshooting.

· Strong understanding of workflow automation, data management, and integration best practices.

· Familiarity with APIs and scripting for automation and integrations is a plus.

· Excellent problem-solving skills and ability to communicate technical information to non-technical users.

· Ability to work independently and manage multiple projects in a fast-paced environment.

· Relevant certifications, such as Atlassian Certified Professional (ACP) or equivalent, are a plus.

· Experience with integration platforms like Zapier or custom scripting (e.g., Python, JavaScript).

· Familiarity with Agile, DevOps, or ITIL frameworks is beneficial.

· Ability to work independently and manage multiple projects in a fast-paced environment.

· Relevant certifications, such as Atlassian Certified Professional (ACP) or equivalent, are preferred.

· Experience with integration platforms like Zapier or custom scripting (e.g., Python, JavaScript) preferred.

· Familiarity with Agile, DevOps, or ITIL frameworks is beneficial/preferred.

Education/Experience:

· Bachelor's degree in information systems, Computer Science, or related field (or equivalent work experience).

· 3+ years of experience in system administration, particularly with collaboration or productivity software.

· UA Salary Range/Hourly Rate of Pay: California Salary Range = $85K - $110K

· Base salary/hourly rate of pay will be based on the cost of labor for the city/state in which the new hire resides, at the time of hire.

· UA offers competitive benefits: Profit sharing, Medical/Dental/Vision, 401K Safe Harbor Contribution, Stock Options, Flexible time-off (PTO/Sick Leave/Company Holiday Time-off), etc.

UA Mission: We exist to thrill and inspire music makers everywhere with timeless sound and impeccable craftsmanship, freeing the songs inside and allowing you to sound like the records you love.

UA Vision: In the future, music makers around the world will trust Universal Audio as a friend and creative partner, inspiring them to craft amazing records as naturally as playing their first instrument or singing their favorite song. The best home, project, and professional studios will feature most of the UA equipment from floor to ceiling - ranging from audio interfaces and guitar gear to microphones and software - all of it working together to deliver unrivaled sonics and operational symphony. Our customers will eagerly await each new UA product like a hit record or blockbuster movie, trusting that it may spark them to create the best music of their lives. In doing so, UA will become revered worldwide as the way that music is made.

Universal Audio is an equal employment opportunity employer. Our policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. UA also prohibits harassment of applicants or employees based on these protected categories.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER