Team Member Cinnabon at Jersey Mills

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Fresh Dining Concepts is a leading franchisee operating under ToGo Foods, the franchisor known for iconic brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With numerous locations spread throughout the United States, Fresh Dining Concepts has established itself as a prominent player in the food service and quick-service restaurant industry. The company prides itself on delivering high-quality, delicious products paired with excellent customer service, embodying the spirit and standards of its well-known franchise partners. Fresh Dining Concepts operates in a fast-paced, dynamic environment aimed at providing both guests and employees with rewarding experiences. The company culture emphasizes teamwork, respect, and continuous learning, making it an attractive employer for motivated individuals seeking career growth in the food retail sector. The role of a Team Member at Fresh Dining Concepts is essential to maintaining the high standards and operational excellence expected at each franchise location. As a Team Member, you will be responsible for the preparation and presentation of Auntie Anne's and/or Cinnabon products, ensuring every item meets quality and consistency criteria before it reaches the guest. The role involves hands-on preparation including dough making, baking, shaping, and adding finishing touches to specialty items such as pretzels, cinnabon rolls, and other branded treats. Additionally, you will prepare accompanying products such as beverages and dips, following strict health and safety guidelines. Beyond food preparation, the Team Member plays a vital role in creating an inviting guest experience. This includes hosting and greeting guests with warmth and friendliness, efficiently taking orders, operating the point-of-sale system with accuracy, and proactively suggesting additional products to enhance the customer’s visit and boost store profitability. Maintaining cleanliness and upkeep of the store premises and equipment is another critical part of the job, ensuring sanitary conditions and compliance with all health regulations. This position is entry-level, welcoming candidates with 0-1 years of experience in food service or retail, along with those willing to obtain necessary food handler certifications promptly. The role demands physical stamina, including prolonged standing, walking, and occasional heavy lifting, making it well-suited for energetic individuals who can thrive in a fast-paced retail environment. With a strong focus on guest satisfaction and teamwork, this position offers an excellent opportunity to develop valuable skills in food preparation, customer service, and retail operations while contributing to the success of a nationally recognized franchise group. Overall, a Team Member at Fresh Dining Concepts is a key contributor to delivering exceptional food and service experiences, providing a solid foundation for career advancement in the hospitality and food service industry.
  • 0-1 years of experience in the food service industry or equivalent retail experience
  • current food handler certification or ability to obtain certification within the first 30 days as required by local law
  • basic math and basic reading skills
  • ability to understand and carry out oral and/or written instructions in English and request clarification when needed
  • strong guest focus with excellent people skills including positive can-do attitude and quick learner
  • availability to work shifts
  • ability to develop and maintain effective working relationships with co-workers
  • compliance with all health and sanitation laws and regulations
  • ability to lift 50+ pounds
  • ability to work in a fast-paced, highly stressed environment
  • work with agility
  • occasional long hours within state and federal applicable laws
  • ability to write simple correspondence in English
  • ability to effectively share information one-on-one and in small groups
  • ability to test products by taste, color, and smell
  • minimum age 16 to operate oven and 18 to operate mixer
  • complies with uniform policy and hygiene standards

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