Technical Program Manager, Billing Systems id-6317

April 10, 2025

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

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About the team

The Commerce Systems team powers the Revenue, Order-to-Cash platform and Seller Systems at Stripe. Engineers on the Commerce Systems team build platforms and tools that make it easier for Stripe’s product and sales teams to quickly bring products to market, sign simple and complex deals while giving Stripe’s users accurate bills that reflect their contracts with Stripe. Our partners are the Product, Sales and Finance teams at Stripe whose goals are to increase Stripe’s sales, revenue and forecasting capabilities.

What you’ll do

We’re looking for people with a strong background or interest in building successful products or systems; you’re passionate about data, increasing revenue with accurate and flexible billing and you are comfortable with dealing with lots of moving pieces; and you’re comfortable learning new technologies and systems.

Responsibilities

Operationalize and execute on key cross functional programs spanning all engineering organizations including managing Operation Reviews, driving efficiencies in capacity governance and launch reviews
Partner with Engineering Managers and Technical Program Managers to define, scope and improve the operational needs within the teams
Define and standardize documentation and communication processes
Develop, implement, and iterate on program management procedures, frameworks, and metrics to achieve goals with defined success criteria
Develop, define and report on program health and success metrics
Leverage data to drive strategic decisions and reporting at the leadership level
Create canonical documentation of plans and processes, driving consistency and alignment across teams

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum requirements

5+ years of software engineering, systems engineering or technical product/program management experience
You are not satisfied with just delivering a program on time—you are discerning about product/infrastructure architecture and obsessed with quality, reliability & correctness
You have a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership
You have strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization
You can drive internal and external process improvements across multiple teams and functions
Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones
Analytical and problem-solving experience with large-scale platforms, infrastructure and organizations
Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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