What are the main responsibilities of a Technology Product Analyst IV at Navy Federal?

As a Technology Product Analyst IV at Navy Federal, your responsibilities include collaborating with various teams to define data sources and improve data quality, managing product backlogs using Azure DevOps, assessing existing designs to enhance efficiency, and conducting comprehensive requirements analysis. Essentially, you'll serve as a vital link between technology needs and business objectives.

What qualifications are needed to apply for the Technology Product Analyst IV position at Navy Federal?

To qualify for the Technology Product Analyst IV role at Navy Federal, candidates should possess a Bachelor’s or Master’s degree in Business Administration, Information Technology, Computer Science, or a related field. Significant experience in problem resolution, advanced skills in Microsoft Office and Azure services, and familiarity with Scrum/Agile methodologies are essential for this position.

How does Navy Federal support the growth of its Technology Product Analysts?

Navy Federal places a high value on employee growth and mentorship. As a Technology Product Analyst IV, you'll have the opportunity to guide interns and junior analysts while continually advancing your industry knowledge through ongoing training and workshops. The company is committed to fostering a learning culture where you can thrive as a professional.

What tools and technologies will I work with as a Technology Product Analyst IV at Navy Federal?

In the role of Technology Product Analyst IV at Navy Federal, you will work with a range of tools such as Microsoft Office suite, Azure DevOps, SQL, Databricks, and various Agile project management tools like JIRA. Proficiency in these tools will help you efficiently manage and communicate product requirements.

What is the work environment like for a Technology Product Analyst IV at Navy Federal?

Navy Federal offers a hybrid work environment for its Technology Product Analyst IV role, blending in-office collaboration with flexible remote work opportunities. The culture is one of support and appreciation, fostering teamwork and innovation while ensuring a balance between work and personal life.

Technology Product Analyst IV id-8471

May 12, 2025

Overview

To compile, research, analyze, and document data, requirements, workflow / processes, and functionality for respective Security/Fraud group. To develop and evaluate information and prepare recommendations. To partner with Business and Technology Product Owners, in the creation, management, and maintenance of product boards and product backlogs.

Responsibilities

• Collaborate with Security/Fraud Analytics, IT, and relevant BU SMEs to help teams define and identify data sources, create repeatable data collection processes, and ensure consistent data quality and data ingestion

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• Partners with teams for Azure Dev Ops product board/backlog creation, maintenance, and management; orders backlog items to best achieve goals and optimize the value of each sprint

• Drive evaluation of existing designs, improve methods, and implement optimizations

• Implement ingestion performance optimization strategies, techniques, and methodologies to efficiently translate user requirements into technical specifications and develop automated data pipelines

• Clearly presents status and issues in variety of oral and written formats and leads product meetings

• Authors wide variety of user stories/features/product backlog items; provides critical feedback to other stories/features/backlog items

• Liaises between product team and business area

• Conducts requirements analysis and validation, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards

• Solves business problems by defining systems solutions via interviewing stakeholders, identifying and evaluating alternatives, and presenting findings

• Manages large projects/product lines either solo or by leading a team of Analysts

• Recognizes and proactively raises issues or risks along with well-considered solutions

• Elicits and documents functional and non-functional requirements using variety of techniques, including interviews, document analysis, storyboards, use cases, scenarios, and diagramming

• Represents requirements using alternative views, such as epics/features/stories/product backlog items, models, diagrams, prototypes, or scenarios, to facilitate communication to the project / product team

• Tracks and manages requirements status and changes throughout project / product lifecycle via board/backlog management and maintenance

• Creates and communicates artifacts translating business needs into executable requirements

• Continually seeks opportunities to improve and increase level of industry/domain-specific knowledge by remaining current with emerging products and technical updates

• Mentors and guides Interns, Contractors, and other Analyst staff

• Presents project, product, or other material at All Hands meetings

• Performs other duties as assigned

Qualifications

• Significant experience in problem resolution including determining root cause, scope and scale of issues

• Possesses/maintains advanced experience with Microsoft Office suite, including Excel, Word, PowerPoint, and Visio; artifacts and deliverables are polished and professional

• Advanced experience in Microsoft Azure/On-prem SQL and Databricks Python/PySpark database languages

• Significant experience working in Scrum/Agile; using JIRA, ADO, or a Kanban tool

• Significant experience collaborating across organizational boundaries and building partnerships across functions

• Demonstrates significant creativity and variety of approaches to solving business and technical problems

• Demonstrates competence in planning, organization, and multi-tasking, of large and complex efforts

• Experience leading, guiding, and coaching team of staff and contractors

• Manages multiple priorities independently and/or in a team environment to achieve goals via effective organizational, planning, and time management skills

• Possesses/maintains advanced skills with data querying, reporting, and analysis, comfortable recommending solutions to problems

• Possesses/maintains advanced verbal and written communication skills

• Bachelors/Masters degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience

Desired Qualifications

• Certifications in MS Azure Cloud Fundamentals, Scaled Agile Framework (SAFe), Certified Scrum Master (CSM) is helpful

• Navy Federal Service Now knowledge

• Navy Federal products, services, programs, policies, and procedures Hours: Monday - Friday, 8:00AM - 4:30PMLocation: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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