United States Postal Service (USPS) Office of Inspector General (OIG) Incumbent Community id-10419

Job Description:

General Dynamics Information Technology (GDIT) is looking to identify United States Postal Service (USPS) Office of Inspector General (OIG) Incumbents interested in supporting USPS OIG including potential new opportunities for future USPS OIG proposals.

This is not for any specific open job. Applying to this requisition allows your profile and resume to be reviewed by GDIT recruiters against new USPS OIG opportunities.

Own your opportunity to work alongside the United States Postal Services (USPS) Office of Inspector General (OIG) to standardize and transform application and platform services across the agency. Make an impact by providing services that help USPS OIG achieve mission success.

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ABOUT THE USPS OIG OCIO CONTRACT:

GDIT is an incumbent who provides the USPS OIG with IT and business-related professionals to aid in agency directorates and initiatives. The OCIO provides USPS OIG with leadership for technological solutions and supports the Offices of Audit and Investigations with the tools and infrastructure required to investigate fraud, waste, and abuse within the USPS. GDIT primarily supports this contract with responding to Support Services Requirements (SSRs) for strategic positions and projects with our candidates or solutioning proposal.

The program/portfolio spans the following 6 areas:

Software & Data Engineering (SDE)

Application Services develops and maintains custom .Net applications for the agency, including the suite of investigative tools as well as applications used by the Office of Audit and Research and Insights Solution Center (RISC) for tracking project milestones and evaluating quality.

OIG’s Enterprise Data Team manages CIO’s data platform, architecture, and databases, which are used in organizational reporting, applications, and analytics. The team manages these assets by performing database maintenance and administration, and ensures the system is operational and secure. The team also develops ETLs and data integration processes to move and transform data between sources. In addition, the team provides data support services (such as data development, consultation, and warehousing) for all CIO operations. The Data team uses Azure SQL, SQL Server, and Synapse to manage data, and data factory to handle ETLs. There is still a limited Oracle footprint as well.

Information Technology (IT) Operations

The IT Operations Directorate is comprised of engineers and infrastructure experts who are responsible for managing and operating the OIG IT infrastructure to support voice and data services to over 95 current OIG sites across the country. IT Operations supports remote connectivity from almost anywhere. The OIG’s workforce is provided with laptop computers, tools, and wireless computing devices to allow them to connect to the OIG network from wherever they are working.

The IT infrastructure elements include:

Data and voice wired and wireless networks

Enterprise servers and storage

Remote access and computing

Mobile Device Management

Enterprise Application Management

Client support services

Managing the lifecycles of over 1,100 laptops

The OCIO’s IT Operations directorate assumes responsibility for all OIG servers, systems, and applications as well as the OIG enterprise voice and video calling. This directorate is also responsible for delivering and managing Microsoft Office 365 and Azure infrastructure services.

IT Security

Risk assessment and management

Design cloud security architecture and develop detailed security designs

Personal Identity Verification (PIV)

Multi-factor and modern authentication

Network Denial of Service protection

Software security reviews

Endpoint detection and response

Threat hunting

Security Operations Center (SOC) management and monitoring

Security incident Detection and Response

Vulnerability management

Personnel security awareness training

System certification and accreditation

Continuous Diagnostics and Mitigation (CDM)

Develop and Standardize Operating Procedures and Policies

Secure code reviews

Enterprise Services

The Enterprise Services Directorate consist of two teams: the Business and Finance Team and the Service Desk.

The Business and Finance Team serves as mission support for the CIO, comprising a diverse group of individuals united in the common objective of ensuring the seamless operation of the CIO’s functions. This team is tasked with overseeing the agency’s largest operational budget and managing 60+ contracts. They prepare comprehensive reports and documentation on accounting transactions for review by CIO leadership, ensuring the accuracy and maintenance of records. Additionally, they collaborate with other CIO directorates to forecast spending over the next five years.

The Service Desk Team provides essential support services to the organization. They act as the central point of contact for users who need assistance with IT-related issues, such as troubleshooting technical problems, providing software support, and assisting with hardware issues. The Service Desk ensures that all IT incidents and service requests are promptly addressed and resolved to minimize disruptions to the organization’s operations.

Enterprise Business Solutions

Design and develop solutions and systems to meet the mission of the OIG by utilizing Microsoft Power Platform and SharePoint Online

Utilize Microsoft Power BI and dashboards to collect, integrate, analyze, and present our organization’s data

Deployment of an Information Technology Service Management (ITSM) solution by providing the OIG the ability to deliver, support, track, and manage:

Customer Management

Knowledge Management

Incident Management

Change Management

Problem Management

Asset/Configuration Management

Support website development, administration, and maintenance by utilizing the Drupal platform

Create innovative technical solutions to integrate, enhance, and improve OIG business processes by utilizing Robotic Process Automation (RPA)

Explore the possibilities of Artificial Intelligence (AI) and Machine Learning (ML) for business use.

Research and Insights Solution Center (RISC)

Designing analytic and research products that are timely, accurate, and intuitive to provide insights into Postal Service operations and create efficiencies for the OIG

Applying advanced analytical techniques to generate high quality leads and facilitate the work of auditors, investigators, and other stakeholders

Managing OIG's data platform and governance

Leading OIG's Data and AI strategy

Producing white papers, digital stories, and podcasts that provide insights and information on matters that have a significant impact on the current and future operations of the Postal Service

Potential Job Areas and Roles to Support USPS OIG:

Be advised: These are not current job openings, but a list of roles potentially anticipated within USPS OIG.

.NET Developer

Agile Coach

AI/ML Software Engineer

Business Analyst

Customer Experience Analyst

Data Analyst

Data Engineer

Data Governance Analyst

Data Scientist

Data Solutions Architect

Data Steward

Data Visualization Engineer

Data Warehouse Architect – OWB/ODI ETL Developer

Drupal Developer

Full Stack Developer

GIS Developer

Graphic Designer

Information Architect

IT Security Analyst Security Systems & Operations

Linux Engineer

Microsoft Power BI Developer

ML Engineer

MLOps Engineer

Network Engineer

Power Apps Developer

Quality Assurance Analyst

RPA Developer

Scrum Master

Senior Systems Engineer

SharePoint Administrator

SharePoint Developer

Statistician

Technical Program Manager

Technical Project Manager

Telecom Provisioning and Billing Analyst

UI/UX Analyst

UI/UX Designer

User Experience Engineer

UX Strategist

Videographer

Possible Locations (but not limited to) for Future USPS OIG Opportunities:

Arlington, VA

Remote

Security Clearance Level:

While the clearance level can vary by position, the majority will require a Public Trust, which includes successfully passing a thorough government background screening process requiring the completion of detailed forms and fingerprinting.

NOTE: This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

GDIT IS YOUR PLACE:

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career.

Professional growth opportunities including paid education and certifications.

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays

**The salary range presented in the SALARY AND BENEFIT INFORMATION is not applicable for this requisition.

The likely salary range for this position is $93,333 - $126,273. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

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