United States Postal Service (USPS) Office of Inspector General (OIG) Incumbent Community id-10421
Your Impact
Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.
Job Description
General Dynamics Information Technology (GDIT) is looking to identify United States Postal Service (USPS) Office of Inspector General (OIG) Incumbents interested in supporting USPS OIG including potential new opportunities for future USPS OIG proposals.
This is not for any specific open job. Applying to this requisition allows your profile and resume to be reviewed by GDIT recruiters against new USPS OIG opportunities.
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Own your opportunity to work alongside the United States Postal Services (USPS) Office of Inspector General (OIG) to standardize and transform application and platform services across the agency. Make an impact by providing services that help USPS OIG achieve mission success.
ABOUT THE USPS OIG OCIO CONTRACT:
GDIT is an incumbent who provides the USPS OIG with IT and business-related professionals to aid in agency directorates and initiatives. The OCIO provides USPS OIG with leadership for technological solutions and supports the Offices of Audit and Investigations with the tools and infrastructure required to investigate fraud, waste, and abuse within the USPS. GDIT primarily supports this contract with responding to Support Services Requirements (SSRs) for strategic positions and projects with our candidates or solutioning proposal.
The program/portfolio spans the following 6 areas:
Software & Data Engineering (SDE)
Application Services develops and maintains custom .Net applications for the agency, including the suite of investigative tools as well as applications used by the Office of Audit and Research and Insights Solution Center (RISC) for tracking project milestones and evaluating quality.
OIG’s Enterprise Data Team manages CIO’s data platform, architecture, and databases, which are used in organizational reporting, applications, and analytics. The team manages these assets by performing database maintenance and administration, and ensures the system is operational and secure. The team also develops ETLs and data integration processes to move and transform data between sources. In addition, the team provides data support services (such as data development, consultation, and warehousing) for all CIO operations. The Data team uses Azure SQL, SQL Server, and Synapse to manage data, and data factory to handle ETLs. There is still a limited Oracle footprint as well.
Information Technology (IT) Operations
The IT Operations Directorate is comprised of engineers and infrastructure experts who are responsible for managing and operating the OIG IT infrastructure to support voice and data services to over 95 current OIG sites across the country. IT Operations supports remote connectivity from almost anywhere. The OIG’s workforce is provided with laptop computers, tools, and wireless computing devices to allow them to connect to the OIG network from wherever they are working.
The IT infrastructure elements include:
Data and voice wired and wireless networks
Enterprise servers and storage
Remote access and computing
Mobile Device Management
Enterprise Application Management
Client support services
Managing the lifecycles of over 1,100 laptops
The OCIO’s IT Operations directorate assumes responsibility for all OIG servers, systems, and applications as well as the OIG enterprise voice and video calling. This directorate is also responsible for delivering and managing Microsoft Office 365 and Azure infrastructure services.
IT Security
Risk assessment and management
Design cloud security architecture and develop detailed security designs
Personal Identity Verification (PIV)
Multi-factor and modern authentication
Network Denial of Service protection
Software security reviews
Endpoint detection and response
Threat hunting
Security Operations Center (SOC) management and monitoring
Security incident Detection and Response
Vulnerability management
Personnel security awareness training
System certification and accreditation
Continuous Diagnostics and Mitigation (CDM)
Develop and Standardize Operating Procedures and Policies
Secure code reviews
Enterprise Services
The Enterprise Services Directorate consist of two teams: the Business and Finance Team and the Service Desk.
The Business and Finance Team serves as mission support for the CIO, comprising a diverse group of individuals united in the common objective of ensuring the seamless operation of the CIO’s functions. This team is tasked with overseeing the agency’s largest operational budget and managing 60+ contracts. They prepare comprehensive reports and documentation on accounting transactions for review by CIO leadership, ensuring the accuracy and maintenance of records. Additionally, they collaborate with other CIO directorates to forecast spending over the next five years.
The Service Desk Team provides essential support services to the organization. They act as the central point of contact for users who need assistance with IT-related issues, such as troubleshooting technical problems, providing software support, and assisting with hardware issues. The Service Desk ensures that all IT incidents and service requests are promptly addressed and resolved to minimize disruptions to the organization’s operations.
Enterprise Business Solutions
Design and develop solutions and systems to meet the mission of the OIG by utilizing Microsoft Power Platform and SharePoint Online
Utilize Microsoft Power BI and dashboards to collect, integrate, analyze, and present our organization’s data
Deployment of an Information Technology Service Management (ITSM) solution by providing the OIG the ability to deliver, support, track, and manage:
Customer Management
Knowledge Management
Incident Management
Change Management
Problem Management
Asset/Configuration Management
Support website development, administration, and maintenance by utilizing the Drupal platform
Create innovative technical solutions to integrate, enhance, and improve OIG business processes by utilizing Robotic Process Automation (RPA)
Explore the possibilities of Artificial Intelligence (AI) and Machine Learning (ML) for business use.
Research and Insights Solution Center (RISC)
Designing analytic and research products that are timely, accurate, and intuitive to provide insights into Postal Service operations and create efficiencies for the OIG
Applying advanced analytical techniques to generate high quality leads and facilitate the work of auditors, investigators, and other stakeholders
Managing OIG's data platform and governance
Leading OIG's Data and AI strategy
Producing white papers, digital stories, and podcasts that provide insights and information on matters that have a significant impact on the current and future operations of the Postal Service
Potential Job Areas and Roles to Support USPS OIG:
Be advised: These are not current job openings, but a list of roles potentially anticipated within USPS OIG.
.NET Developer
Agile Coach
AI/ML Software Engineer
Business Analyst
Customer Experience Analyst
Data Analyst
Data Engineer
Data Governance Analyst
Data Scientist
Data Solutions Architect
Data Steward
Data Visualization Engineer
Data Warehouse Architect – OWB/ODI ETL Developer
Drupal Developer
Full Stack Developer
GIS Developer
Graphic Designer
Information Architect
IT Security Analyst Security Systems & Operations
Linux Engineer
Microsoft Power BI Developer
ML Engineer
MLOps Engineer
Network Engineer
Power Apps Developer
Quality Assurance Analyst
RPA Developer
Scrum Master
Senior Systems Engineer
SharePoint Administrator
SharePoint Developer
Statistician
Technical Program Manager
Technical Project Manager
Telecom Provisioning and Billing Analyst
UI/UX Analyst
UI/UX Designer
User Experience Engineer
UX Strategist
Videographer
Possible Locations (but not limited to) for Future USPS OIG Opportunities:
Remote
Security Clearance Level:
While the clearance level can vary by position, the majority will require a Public Trust, which includes successfully passing a thorough government background screening process requiring the completion of detailed forms and fingerprinting.
NOTE: This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.