Utilization Management Reviewer

Other Jobs To Apply

<p class="MsoNormal" style="line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="color:black;font-family:Roboto;font-size:9.0pt;"><span><strong>Role Overview</strong></span></span></p><p class="MsoNormal" style="line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="color:black;font-family:Roboto;font-size:9.0pt;"><span>Under the direction of a supervisor, the Utilization Management Reviewer evaluates medical necessity for inpatient and outpatient services, ensuring treatment aligns with clinical guidelines, regulatory requirements, and patient needs. This role requires reviewing provider requests, gathering necessary medical documentation, and making determinations based on clinical criteria. Using professional judgment, the Utilization Management Reviewer assesses the appropriateness of services, identifies care coordination opportunities, and ensures compliance with medical policies. When necessary, cases are escalated to the Medical Director for further review. The reviewer independently applies medical and behavioral health guidelines to authorize services, ensuring they meet the patient’s needs in the least restrictive and most effective manner.</span></span></p><p class="MsoNormal" style="line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="color:black;font-family:Roboto;font-size:9.0pt;"><span><strong>Work Arrangement</strong></span></span></p><ul style="margin-top:0.0in;" type="disc"><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;">Remote role</li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>Monday through Friday from 8:00 AM to 5:30 PM EST</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>4 out of 10 recognized company holidays to include Thanksgiving and Christmas (rotating)</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;">Weekends based on business need</li></ul><p class="MsoNormal" style="line-height:13.5pt;margin-bottom:0.0in;"></p><p class="MsoNormal" style="line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="color:black;font-family:Roboto;font-size:9.0pt;"><span><strong>Responsibilities</strong></span></span></p><ul style="margin-top:0.0in;" type="disc"><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l1 level1 lfo1;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>Conduct utilization management reviews by assessing medical necessity, appropriateness of care, and adherence to clinical guidelines</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l1 level1 lfo1;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>Collaborate with healthcare providers to facilitate timely authorizations and optimize patient care</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l1 level1 lfo1;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>Analyze medical records and clinical data to ensure compliance with regulatory and payer guidelines</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l1 level1 lfo1;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>Communicate determinations effectively, providing clear, evidence-based rationales for approval or denial decisions</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l1 level1 lfo1;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>Identify and escalate complex cases requiring physician review or additional intervention</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l1 level1 lfo1;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>Ensure compliance with industry standards, including Medicare, Medicaid, and private payer requirements</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l1 level1 lfo1;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>Maintain productivity and efficiency by meeting established performance metrics, turnaround times, and quality standards in a high-volume environment</span></span></li></ul><p class="MsoNormal" style="line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="color:black;font-family:Roboto;font-size:9.0pt;"><span><strong>Education & Experience</strong></span></span></p><ul style="margin-top:0.0in;" type="disc"><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>Associate’s Degree in Nursing (ASN) required; Bachelor’s Degree in Nursing (BSN) preferred</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>Minimum of 3 years of diverse independent clinical practice experience to include Intensive Care Unit (ICU), Emergency Department (ED), Medical-Surgical (Med-Surg), Skilled Nursing Facility (SNF), Rehabilitation, or Long-Term Acute Care (LTAC) settings</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>Minimum of 2 years of experience applying evidence-based criteria (e.g. InterQual) to complete prior authorization and concurrent reviews for inpatient and/or outpatient services</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;">Experience conducting utilization management reviews for an insurance company (e.g. Medicaid, Medicare or commercial plan) is preferred</li></ul><p class="MsoNormal" style="line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="color:black;font-family:Roboto;font-size:9.0pt;"><span><strong>Licensure</strong></span></span></p><ul style="margin-top:0.0in;" type="disc"><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>An active and unencumbered Registered Nurse (RN) license under the Nursing Licensure Compact (NLC)</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>Ability to obtain additional licensure across the enterprise to include the District of Columbia</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;">Valid Driver’s License</li></ul><p><strong>Skills and Abilities</strong></p><ul style="margin-top:0.0in;" type="disc"><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>Competency in electronic medical record (EMR) documentation and charting</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>Proficiency using MS Office to include Word, Excel, Outlook and Teams</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>Strong understanding of utilization review processes, including medical necessity criteria, care coordination, and regulatory compliance</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;"><span style="font-family:Roboto;font-size:9.0pt;"><span>Demonstrated ability to meet productivity standards in a fast-paced, high-volume utilization review environment</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;"><span style="color:black;font-family:Roboto;font-size:9.0pt;"><span>Maintains a strong working knowledge of federal, state, and organizational regulations to ensure consistent application in the review process</span></span></li><li class="MsoNormal" style="color:black;line-height:13.5pt;margin-bottom:0.0in;mso-list:l0 level1 lfo2;tab-stops:list 0.5in;"><span style="color:black;font-family:Roboto;font-size:9.0pt;"><span>Accurate typing skills</span></span></li></ul><p class="MsoNormal" style="line-height:13.5pt;margin-bottom:0.0in;"></p><p class="MsoNormal" style="line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="color:black;font-family:Roboto;font-size:9.0pt;"><span>Your career starts now. We are looking for the next generation of healthcare leaders.</span></span></p><p class="MsoNormal" style="line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="color:black;font-family:Roboto;font-size:9.0pt;"><span>At AmeriHealth Caritas, we are passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. We want to connect with you if you want to make a difference. Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with over 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at www.amerihealthcaritas.com.</span></span></p><p class="MsoNormal" style="line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="color:black;font-family:Roboto;font-size:9.0pt;"><span><strong>Our Comprehensive Benefits Package</strong></span></span></p><p class="MsoNormal" style="line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="color:black;font-family:Roboto;font-size:9.0pt;"><span>Flexible work solutions include remote options, hybrid work schedules, competitive pay, paid time off, including holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k), tuition reimbursement, and more.</span></span></p><p class="MsoNormal" style="line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="color:black;font-family:Roboto;font-size:9.0pt;"><span></span></span></p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...