WAITER/WAITRESS (SEASONAL) id-8147

May 8, 2025

Job Summary

Summary: Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities:

Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.

Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.

Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.

Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.

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Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.

Collects tickets and follow proper cash-handling procedures.

Promotes a clean, safe and neat environment for guests.

Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.

Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.

Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.

Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.

Works with staff of other departments to perform job duties during special events and functions.

Performs other duties as assigned.

Associates at Restaurant Associates are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Abides by all Company policies and procedures including but not limited to:

The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.

The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.

The use of slip-resistant shoes and proper lifting techniques.

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