Workplace Services Coordinator id-9341

May 23, 2025

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

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About the Role:

As a member of the Global Real Estate and Workplace Services team (GREWS), the Workplace Services Coordinator must have a passion for hospitality and customer service, ensuring every in-oce experience is functional, productive, and memorable for our fellow CrowdStrikers. The individual must maintain a continuous focus on maintenance and upkeep, all departmental vendor relations, and overall fit and functionality of our CrowdStrike oce spaces. The individual must have the ability to work independently on various projects from conception to completion, adhere to pivotal business and operational timelines, and work through a variety of activities and confidential matters with discretion.

What You'll Do:

Serve as the main point of contact for visitors, greeting and welcoming guests to the site, directing them appropriately and notifying company employees of the visitor arrival

Executes on all in-oce workplace service events and/or employee activities, partnering with larger GREWS team members to ensure experiences are timely

Assists with company local events & meetings (onsite/offsite conference room reservations, catering, decor, coordination, etc.)

Manage conference room scheduling and work effectively with meeting hosts during planning process, including information sharing related to catering and A/V capabilities

Coordinates all aspects of onsite conferencing and meeting, including the configuration and setup of physical spaces including training and conference rooms

Assists and aligns closely with IT/Helpdesk/EA/HR teams in support of setting up conference rooms, training rooms for corporate meetings, recruiting events, sales conferences, specialty events, etc. as required

Supports new-hire and onboarding process including workspace preparation, arrival and access credentials, and site familiarization

Maintains security by following approved procedures, in partnership with Global Physical Security

Maintains safe and clean reception area, break area, conference rooms, and all other workspaces

Serve as the local subject matter expert for visiting staff as it relates to hotels, restaurants, team building activities, and general area knowledge

Administers back-of-house facilities operations including general FF&E maintenance and MEP issues with responsible parties (landlord/property management, vendors, contractors, consultants, etc.). Includes holding vendors accountable to service level agreements and meets with each to review deliverables on a recurring basis

Meets and collaborates with business unit representatives and stakeholders on a regular basis

Responds to all workplace inquiries, assess needs or issues, and takes the necessary corrective action

Follow-up with proper leaders escalation or documentation where necessary

Acts as a liaison with Landlord/Property Management regarding all back-of-house maintenance issues

Champions a recurring meeting with all parties to ensure effective communication of property/building processes, maintenance events, and projects

Monitor and maintain oce equipment in partnership with the IT department (printers, shredders, etc.) where applicable

Maintains accurate inventory levels and procures oce supplies; including but not limited to snacks/supplies for break area, copy center, shipping/courier supplies

Receives, sorts and forwards incoming mail.

Maintains and routes publications

Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)

Be aware of conflicts and adept at keeping meeting hosts aware of updates and working around conflicts in a proactive and skilled manner

Assists GREWS leaders with OpEx budgeting, forecasts monthly expenses and monthly reporting in partnership with Finance

What You'll Need:

Minimum of 5 years professional experience

Facilities Management and/or Oce Services experience.

Previous hotel/hospitality (front-of-house experience is also welcomed)

Exceptional written and verbal communication skills including ability to communicate with all levels of staff, clients, and external professionals

Ability to interact with people at all levels including senior management

Basic understanding of local building and fire codes, Fire/Life/Safety plans, and Environmental Health & Safety standards

Basic understanding of commercial MEP systems and functionalities

Basic understanding of Audio/Visual conferencing systems

Demonstrated ability to work independently and prioritize multiple, high-priority tasks

Unimpeachable judgment and discretion in handling confidential information

Flexibility to perform job tasks outside of job description when necessary

Keen attention to detail with the ability to juggle multiple priorities

High level of integrity with the ability to maintain confidentiality

Strong working knowledge of Microsoft Office Suite

Basic knowledge of or experience in cyber security

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