PARK RANGER ASSISTANT id-8375

May 10, 2025

Managing and conserving Arizona’s natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners.

Arizona State Parks and Trails protects and preserves 30 State Parks and Natural Areas. The agency also includes the State Trails Program, outdoor-related Grants Program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. Arizona State Parks and Trails provides over 1,400 camping and RV sites throughout the parks and manages 8 of the top 25 most visited natural attractions in Arizona.

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PARK RANGER ASSISTANT

CATTAIL COVE STATE PARK

This is a Temporary/Seasonal Position

May work up to 40 hours per week and up to 1500 hours per calendar year

**MUST BE ABLE TO WORK WEEKENDS, EVENINGS AND HOLIDAYS**

Job Location:

Address: AZ-95, Lake Havasu City, AZ 86406

Posting Details:

Salary: $16.00 - $17.00 per hour

Grade: 15

Closing Date: May 21, 2025

Job Summary:

Under supervision, performs a variety of work activities while providing customer service in the operation of a recreational/ natural resource park; interprets natural features of the area, and ensures public safety by enforcing Park rules and regulations.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

Hosts visitors.

Assists with recreation infrastructure and activities.

Communicates information in response to visitor questions, direction, guidance, and concerns.

Provides customer service by phone and in-person and respond to publics inquiries about park

hours, accommodations, reservations and policies

Perform cashier duties at contact station/gift shop and account for fees for the park admission and store purchases.

Promote the safety of park visitors, enforces Park rules, and protect Park resources.

Utilizes two-way radio communications system.

Completes all necessary reports concerning incidents.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

A working understanding of principles and processes for providing customer and personal

services.

Park rules/ regulations, fees and revenue functions.

Techniques for display and interpretation of objects/ artifacts and general resources to visitors.

General office procedures.

Skills in:

Public relations and information dissemination.

Customer service, active listening.

Critical thinking.

Driving and operating automotive equipment.

Basic curatorial techniques.

Ability to:

Research of natural or historical information.

Performing math calculations.

First aid techniques.

Oral and written communications.

interpersonal relationships.

Deescalate upset or non-compliant visitors.

Selective Preference(s):

The ideal candidate for this position will have One year of customer service experience equivalent; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

Pre-Employment Requirements:

Must possess and maintain a current Arizona Driver’s license appropriate to assignment. Some positions may require certification as an Emergency Medical Technician.

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

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