Dubai Heights Academy
Dubai Heights Academy is a warm and welcoming place to work. Located in the Al Barsha South area of Dubai, this is an exciting opportunity to join our team.
The school opened in 2017. It offers an inclusive, exciting and outstanding education to an international community of students from FS1 to Year 12 (2025-2026) and will continue to grow organically to Year 13.
The campus is state-of-the-art with separate buildings for each phase as well as a 380 seat auditorium. There are three temperature controlled swimming pools, fully equipped science and computer labs, specialist rooms for art, DT, music, and drama, a library, two multipurpose sports halls, a full size football pitch, a variety of outdoor play areas and a spacious canteen. Our sprawling 292,000 sqft campus boasts 3 buildings dedicated for each phase, and we are thrilled to announce the recent opening of our brand new secondary building in August 2025, marking our most ambitious project yet.
Dubai Heights Academy provides a curriculum that meets the needs of all of our students and follows the National Curriculum for England as the basis of its curriculum. This has been tailored to comply with local requirements and supplemented with Arabic language, Islamic Studies, Moral Education and Social Studies. In addition, Dubai Heights Academy has partnered with MIT (Massachusetts Institute of Technology) to develop and deliver a bespoke AI (artificial intelligence) project-based programme for secondary and an early language programme using social robots for Primary, to further enrich our broad and balanced curriculum.
We are driven by an underlying philosophy captured by our school ethos of ‘Every Child, Every Mind and Everybody matters’ and believe that every student deserves the best possible education, regardless of background and ability.
Role Overview
Dubai Heights Academy is seeking an organised, proactive Facilities and Services coordinator to support the smooth day-to-day operation of the school campus. The role plays a key part in ensuring a safe, well-maintained, and efficiently run environment that supports teaching, learning, extracurricular activities, school events and services.
A core responsibility of this role is the administration, coordination of services, facility use, events and enrichment activities. This will require daily liaison with various departments such as facilities, security, administration and academic teams and external service providers ensuring high standards of safety, compliance and communication with parents, internal and external services teams.
Key Responsibilities
Facilities Coordination
Support the Facilities Manager in the coordination of daily facilities operations and support with managing facility rentals, lettings and use of school spaces by external parties.
Assist with monitoring maintenance works, repairs, cleaning and security services.
Conduct routine site checks and report issues relating to health & safety, cleanliness or maintenance.
Coordinate classroom, hall and shared-space set-ups to support lessons and school activities.
Assist with asset tracking, inventory records and facilities-related documentation.
Transport & Bus Company Coordination
Act as a point of contact for bus communications.
Support the coordination of daily bus operations, routes, schedules and student allocations.
Support onboarding of new bus users and communicate transport arrangements to parents.
Monitor service standards, punctuality and safety compliance.
Escalate and follow up on incidents, complaints or service issues in coordination with senior leaders.
Maintain accurate records related to transport services and compliance documentation.
Events & School Activities Support
Support the planning, coordination and on-site management of school events, assemblies, celebrations and parent events.
Support the coordination of facility set-ups including seating, staging, audio-visual equipment and signage.
Liaise with internal teams and external vendors to ensure events run smoothly.
Extracurricular Activities (ECAs)
Support facilities and logistical arrangements for ECAs before and after school.
Coordinate space allocation, equipment set-up and access arrangements.
Liaise with ECA providers, teaching staff and facilities teams to ensure safe and smooth delivery.
Provide support with supervision of students prior and post ECA activities.
General Services & Administration
Respond promptly to facilities and services-related queries from staff, parents and other external parties.
Support compliance with school policies, Dubai Municipality, Sports Council and KHDA requirements..
Maintain clear records, schedules and reports related to facilities, transport and events.
Provide general administrative support related to facilities and services as required.
Essential:
Bachelor’s degree or Diploma in Facilities Management, Business Administration, Operations, Hospitality Management or a related field.
Minimum 2–3 years’ experience in services coordination, operations, administration or a similar role
Experience coordinating with external service providers
Strong working knowledge of health & safety practices in a workplace or school environment
Effective written and verbal communications
Evidence of continuous professional development
A creative, tenacious, self-motivated individual who thrives under pressure
These above-mentioned duties are neither exclusive nor exhaustive, the post-holder may be required to carry out other duties as required by the school management.
In return we can offer you:
A positive and innovative learning culture supported by students, staff, parents and governors
A collaborative and supportive attitude amongst staff which promotes a sense of teamwork and unity
A Senior Leadership team who is committed to promoting the best environment and outcomes for staff and students
Our Compensation and Benefits package includes (where applicable):
Competitive tax-free salary
Visa and medical insurance coverage
End of service gratuity in line with UAE Labour Law
Interviews will take place at Dubai Heights Academy or via Zoom, should a face to face interview not be possible. Closing date for applications is as advertised, however interviews may take place ahead of this date so an early application is advantageous. Preference will be given to candidates who are able to teach more than one subject.
Whilst we thank all applicants, only shortlisted candidates will be contacted.
Safeguarding Statement:
Dubai Heights Academy is totally committed to safeguarding and promoting the welfare of children and young people and as such expects all its employees to share this commitment. All new staff will be subject to enhanced pre-employment clearance including identity checks, criminal background checks (from your home country/country of residence), qualification checks (attestation) and employment checks to include an exploration of any gaps in employment and at least two satisfactory professional references, which will be verified. Applicants may also be required to provide other applicable personal documents e.g. degree, marriage certificate etc. A full checklist will be provided to successful candidates.
