The Courtyard Marriott is located in the heart of
Montreal, near the Palais des congrès, a few minutes from the most famous
underground city in the world, Place des Arts, shops and boutiques on the
effervescent rue Ste-Catherine and the Old -Montreal. The hotel offers 212
spacious rooms, conference rooms, indoor swimming pool and hot tub, exercise
room as well as a restaurant, lounge bar and café counter.
Under the authority of the restaurant manager
and his assistant, the waiter must know the details of the menu and share his
expertise with customers. He offers a warm welcome, a careful presentation of
the table and has a friendly attitude. The server strives to provide all
customers with a memorable experience.
Main tasks
Greet customers and provide prompt service at tables.
Take customer orders by making recommendations and answering their
questions.
Serve food and drinks to customers with recommendations.
Share your menu knowledge to answer questions and special customer
requests.
Know perfectly all the dishes of the menu, the garnishes, the contents
and the method of preparation.
Enter transactions into the system (POS) error-free and in a timely
manner.
Clear tables, perform fence duties and replace cutlery and other
supplies.
Collaborate in the cleanliness, maintenance and maintain of the
professional image of the hotel.
Be vigilant and attentive to customer requests on food allergies and
intolerances and ensure that the information is specified in the kitchen.
Follow hotel procedures, standards.
All other related tasks.
Working conditions :
Full Time
Permanent job, day shift, evening, weekend
Unionized
SKILLS & QUALIFICATIONS
Diploma in hotel management technique,
Professional training in catering (DEP).
Be 18 years old.
Bilingualism, French and English.
The
use of French is the primary welcome language for our guests. As an
international organization, we receive an English-speaking clientele of
nearly 50% daily. Proficiency in English, both spoken and written, is
necessary to adequately serve our English-speaking clientele and meet their
needs and expectations. The use of another language remains an asset.
Availability to work days, evenings and
weekends.
Good classic and up-to-date culinary
knowledge.
Knowledge of oenology, spirits, beers.
Ability to react quickly to emergency
situations.
Good salesman.
Strong sense of autonomy and organization.
Good team spirit and ease in establishing
contact with customers.
This job requires the ability to lift and
move items up to 11 kg. It is also required to stand or walk for long
periods.
* Our organization is an
employer aware of professional fairness and is committed to recruiting a
diverse workforce and maintaining an inclusive culture. The use of the
masculine is only used for the purpose of simplifying the text. We do not
discriminate on the basis of gender, ethnicity, religion, sexual orientation,
age, disability or any other basis protected by provincial or federal laws.
