Lead Digital Product Manager (Sr. Manager)

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At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

  • Job Description
  • The Architecture Compute, and Engineering organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community.

As a Lead Digital Product Manager in the ACE organization, you'll be a player/coach who drives multiple products across a platform, contributing towards defining, delivering, and managing the lifecycle of a suite of products ensuring they meet the needs of the customers and align with the company’s strategic goals. You will lead and coach a team of Digital Product Managers to advance in the trade and to advance product strategy. This role requires a blend of strategic thinking, technical understanding, and business acumen.

A career as a Digital Product Manager is both challenging and rewarding, offering the opportunity to innovate and shape the future of digital products. Ideal candidates are strategic thinkers with strong technical and communication skills, capable of driving product success in a fast-paced environment.

  • Key Responsibilities
  • Product Portfolio Leadership: Manage the strategic direction of your product family (multiple products) ensuring continuous alignment to the highest priority outcomes; including vision and strategy for suite of digital products, developing & managing a strategic roadmap
  • Market Research: Conduct market and user research to identify trends, customer needs, and competitive landscape
  • Product Development: Collaborate with cross-functional teams to design, develop, and launch new digital products.
  • Roadmap Management and Alignment: Create appropriate forum for roadmap alignment and planning in support of strategic initiatives across product portfolio and product management team
  • Ongoing Management: Work with the Digital Product teams to optimize team ceremonies and practices to drive maturity including write & groom stories, prioritize, and manage the backlog.
  • Performance Monitoring: Define product performance metrics & monitor product performance using analytics tools and make data-driven decisions.
  • Stakeholder Management: Communicate product progress and updates to internal stakeholders and external partners ensuring appropriate prioritization and coordination of the work
  • Vendor Management: Engage in strategic vendor management where necessary ensuring interactive partnership with both our external vendors and internal sourcing leaders
  • Budget Management: Forecast ongoing total cost of ownership of your products, manage budgets including vendor contract management, hardware costs, labor costs, etc. ensuring operation effectiveness; develops strategies and adjust courses of action
  • Customer Feedback: Gather and analyze customer feedback to continually improve the product.
  • Impact and Influence: Drive maturity in our product management practices, influence engineering, platform consultant and architecture leadership within your product domain and across ACE
  • Grow Talent: Grow & mature Digital Product Management practitioner skills with your team by modeling the skills & behaviors we expect within our DPM trade as well as fostering the growth of individuals on your team
  • Qualifications
  • 10+ years of product management experience, 2+ year’s coaching and leading teams.
  • Experience with Agile methodologies and product management tooling
  • Technical Skills: Understanding of development processes, human centered design, UX/UI design, and digital marketing
  • Analytical Skills: Proficiency in data analysis and interpretation to inform product decisions.
  • Communication Skills: Excellent verbal and written communication skills.
  • Leadership: Proven ability to lead and inspire cross-functional teams.
  • Problem-Solving: Strong problem-solving skills and creativity in finding solutions.
  • Experience in networking, identity management solutions, infrastructure as code, automation, data analytics, or cloud solutions preferred.
  • Product experience in End User, Network, Compute, or Platform as a Service preferred.
  • Skills
  • Analytics, Coaching, Cross-Functional Teamwork, Digital Product Management, Influencing
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